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“You Get What You Pay For”
Review of Inn At Santa Fe

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Inn At Santa Fe
Ranked #32 of 60 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
st louis
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“You Get What You Pay For”
Reviewed March 21, 2009

This is a bargain hotel at a bargain price - nothing more. Rooms are small and the decor is cheap. Shortly after we arrived we noticed our window had been wedged open and the screen dislodged. This was a really uncomfortable situation for a first floor room looking out onto a back parking lot. We were able to unwedge the window and secure it, but the screen remained loose and rattled during the night. Hotel clerks tried to assure us that the area was very safe and that they had not encountered any issues with break-ins. Additionally, we found empty food boxes under the bed and the shower door did not close. On a positive note, it was generally clean (at least where most people would look) and had easy access to attractions (though they were a distance away. A hot breakfast was included, which could be a nice savings for families.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cardsfan62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cicmanagement, Manager at Inn At Santa Fe, responded to this review, April 14, 2009
Although we have already spoken via email I wanted to take the time to thank you for your comments on Trip Advisor too. It is always a great help when our guests make us aware of mistakes so we are able to rectify the situation in a timely manner and "not let things go" to the wayside. I have spoken with my staff regarding the incidents that occured during your stay so I hope we have improved in those areas.

Again, I am truly sorry that you experienced these issues and hope that you will give us another try in the future.

Thank you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • English first
  • French first
  • German first
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  • Any
English first
Northern Ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 11, 2009

All the staff were very friendly and helpful. The rooms were newly decorated which included flat screen televisions. Location was good for us, since we went to Albuquerque a few times. The Inn is conveniently located to the highway between Santa Fe and Albuquerque, and is about 15 minutes from downtown Santa Fe.

A car is a must. It is recommended however, that you fill up your car with gas before returning it. AVIS gouged us $87.97 for filling up a vehicle that would normally cost $25.00 at the most. There are no gas stations close to the Albuquerque rental car depot, so you must plan this in advance. AVIS did not tell us this in advance.

The only complaint about the INN was the breakfast was somewhat redundant. We stayed there for a week, and it was basically the same menu every day, with limited variation. A suggestion would be some fresh fruit, yogurt, bran cereals and perhaps waffles.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CarolynBeachInn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peyton, CO
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 27, 2009

We stayed Thursday 1/22/09 through Monday 1/26/09. The hotel is located right off the highway, next to the Fashion Outlet Mall, but don’t let that fool you, it is not noise in anyway.

The décor inside and out is very tastefully done with the typical things you expect to see in the Southwest.

When we arrived we were able to use a luggage cart for our things. So many motels and hotels have let this convenience go by the way side - nothing worse then starting your vacation lugging your stuff around or having to make several trips, just to get settled in.
We asked for a quite room, so we were given one on the third floor at the end of a hall, and yes it was quite and had a great view!

Our room was a very comfortable queen size bed with a hide a bed love seat, large flat screen TV, refrigerator with a freezer large enough to actually put stuff in, a microwave, a safe and a coffee pot that made enough coffee for two regular coffee mugs. The bath room had a shower stall with great water pressure. There was internet hook up in the room also.

A full breakfast was included with our room. We had items like scrambled eggs Florentine, potatoes, sausage, bacon, sausage gravy & biscuits, bagels, English muffins, Cereal, various juices. The Chief changed the menu slightly every day. You have to try his salsa! Yummm!!

The staff is very nice and helpful. They have coupons for the museums and information on the local’s favorites for eating out.

This is Thee Place to stay in Santa Fe!!

  • Liked — Everything!
  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank 1Thorny1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Cruces, NM
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 4, 2008

We were graciously greeted and were pleasantly surprised by how well-decorated and cozy the lobby was. They gave us an extremely nice room. It had a rounded wall for the shower and the end tables were tall, round and gorgeous. The room smelled good and the bed was very comfortable and the room was very clean. The breakfast buffet was delicious with sausage and two choices of eggs plus lots of other offerings.
The pool and hot tub were beautiful, but we didn't use them. The laundry room had a snack area to heat items in. The exercise room was good. The staff was very friendly. I would recommend this hotel to anyone. We happened to get a very good off-season rate so we were very happy.

  • Liked — Clean and very nicely appointed with a great staff
  • Disliked — nothing
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Mary45_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Provo UT
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 19, 2008

The room was very clean (if a little musty smelling), so the housekeepers deserve some praise. But the rest of the hotel was very tired-looking and could do with some new carpet. Though judging from the other hotels I saw around, it doesn't look like there's any great value in Santa Fe.

Negatives: The front desk staff seemed to be mute. The exercise room was about three barely working machines. Breakfast was late and not real appealing.

It is the furthest hotel from Santa Fe on Cerillos Rd (maybe 15 minutes drive to the Plaza), but overall it's a reasonable base camp to explore Santa Fe - just don't expect the hotel stay to be a key part of your vacation experience.

  • Stayed August 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
Helpful?
3 Thank eorlingas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 1, 2008

Nice price in an excellent location. The room was small but efficient. Granite countertops. Shower, no bath. Breakfast included in the price. Friendly staff. Internet access. Laundry facilities available.

  • Liked — Price
  • Disliked — Very small rooms
  • Stayed July 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Caroline2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 10, 2007

Two of us stayed at the Inn at Santa Fe when arriving late into Santa Fe. The location is good if you are traveling north on I-25, and the place is very nice. The room was very clean and updated. The breakfast was basic but free. They were working on a new breakfast room while we were there, so maybe it will be better in the future.

We felt like we got a deal for a nice, clean hotel with everything you need while traveling. The hotel is several miles from downtown, so if you want to avoid the crowd on your way in, stop here.

  • Stayed December 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jeeper34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn At Santa Fe

Property: Inn At Santa Fe
Address: 8376 Cerrillos Road, I-25, Santa Fe, NM 87507-4413
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Fe
#17 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn At Santa Fe 3*
Number of rooms: 99
Official Description (provided by the hotel):
Find your refuge in the southwest at the Inn at Santa Fe, a tranquil boutique destination surrounded by the region's rich history, world-famous cuisine, modern arts scene and beautiful peaks of the Jemez Mountains. Stay and relax in the fireplace lounge, soothe tired muscles in the sauna or sip a glass of wine by the pool after an exhilarating day of skiing. Our hotel has been rated "excellent" by over 200 TripAdvisor travelers. ... more   less 
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Also Known As:
Inn At Santa Fe Hotel Santa Fe
Hotel Santa Fe

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