Well, we checked in late on Thursday afternoon. The hotel was fully booked. Our room had no refrigerator, coffee maker or pots and pans. We brought a wedding cake that had to be refrigerated. After scrambling to solve that one, we got a very disinterested front desk clerk who offered us another room on the second floor and we were travelling with our dogs so that would never work. The very first thing the next morning, the manager came to the room, very apologetic, offering to fix all the problems (fridge, coffee maker, and pots and pans were brought) and drop the room rate in half for our inconvenience the night before. These days its hard to get good employees, but there is nothing better than a good manager!!!! (Shout out!)I will continue to stay at Santa Fe Suites in future Santa Fe visits.
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- Also Known As:
- The Santa Fe Hotel Santa Fe
- The Hotel Santa Fe