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“I would stay here again” 4 of 5 stars
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
Ranked #38 of 61 Hotels in Santa Fe
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“I would stay here again”
4 of 5 stars Reviewed March 30, 2014

Don't judge the hotel by the outside appearance. Yeah it is ugly outside but the service and the interior make up for it. Breakfast is great and so is the service. Jacquline (sp?) was a super host at the breakfast.

  • Stayed March 2014
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Rapowelltx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Dear Rapowelltx , We appreciate you taking the time to share your review. We truly value your feedback. Jackie is an asset to our team. Looking foward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
    162
    143
    103
    52
    26
See reviews for
153
193
37
49
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 29, 2014

We took our kids to Santa Fe, hoping for a pleasant experience and this Hamptons Inn did not disappoint. The staff here is VERY accommodating (and so nice!), the breakfast buffet set us up for the day and the large (clean!) pool was a big hit for the kids, affording me 60 minutes to use the work-out room in relative peace.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank 67adriennej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Dear 67adriennej,Thank you very much for your wonderful review. We really appreciate you acknowledging our wonderful staff; we do pride ourselves in customer service. We love to help our guests. Thank you very much, we hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

The hotel staff is the best I have ever encounted. I travel alot and only stay at Hampton Inn hotel. The property is extremely clean and they go beyond to make sure you are taken care of. I have stayed at this facility twice and look forward to my next trip to Santa Fe.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Geraldine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Thank you for your excellent Review. We do pride ourselves in excellent, friendly customer service. Our guests deserve the best customer service. I really appreciate your wonderful review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 22, 2014

The front desk was average. The maid staff was below average. The breakfast room attendant was wonderful. She removed my used plate before I could and asked if she could help. She expressed a personal interest in my travel. She was not aggressive or annoying with her helpfulness and interest -- just very sweet.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank Mary Ellen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Dear Mary Ellen,We thank you for your comments, we are always looking to improve the on-property experience. We have taken your comments into consideration and thank you again for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

Very pleased with every aspect of stay from check-in to departure. Spotlessly clean, well-maintained. Dog-friendly, and they even have a fenced in area for the dogs. Slept well and enjoyed the breakfast. Would happily return!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Thank you very much for your wonderful review. We are pet friendly and we love our four legged friends. I am glad to hear that you had a great experience while in Santa Fe. We hope you can come back to see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 10, 2014

Our first trip to Santa Fe, the hotel was very clean, front desk staff very freindly and helpful with directions and tips of what to see and do, breakfast each morning was good both hotand cold items, rooms were clean but we had noisy neighbors both nights, wish this hotel was closer to down town

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank V1120NKjulies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, April 9, 2014
Thank you very much for your review. We are thrilled to hear that you had such a wonderful experience. We really appreciate your feedback. Our Hampton Inn is indeed really close to many local attractions. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed March 9, 2014 via mobile

As a Hilton Honors member with a higher floor preference I was surprised to be placed on the ground floor. Surprise became something much worse. The noise level was horrific! The parking lot outside our window, the side entrance around the corner from our room, the stairwell next to us, the ice machine outside our door and the indoor pool across the hall provided a steady stream of noise beyond belief! As if it wasn't bad enough, just after my husband, grandson and I went to bed, a group of inconsiderate morons started an argument outside our window and proceeded to bring it into the building right outside our door. With the gap around the door, they might as well have been in the room with us! I suppose if you want all night long drama and noise, you'd enjoy staying here. If you want to sleep, there are plenty of other places to stay in Santa Fe! I will definitely choose one of those next time!

Stayed March 2014, traveled with family
Helpful?
Thank snoopydeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton_Inn_SF-GM, General Manager at Hampton Inn Santa Fe, responded to this review, March 11, 2014
Dear Snoopydeb, Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with high a quality experience and it seems we have fallen short during your recent stay. We sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to make sure this does not happen in the future.Again I truly apologize. Thank you for sharing. Janice Blea General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Santa Fe

Property: Hampton Inn Santa Fe
Address: 3625 Cerrillos Rd, Santa Fe, NM 87507-2908
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 61 Hotels in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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