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“Nice alternative to a downtown stay” 4 of 5 bubbles
Review of Hampton Inn Santa Fe

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Hampton Inn Santa Fe
Ranked #38 of 60 Hotels in Santa Fe
Philly Suburbs
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Nice alternative to a downtown stay”
4 of 5 bubbles Reviewed August 26, 2013

We stayed in this Hampton Inn for three nights while visiting Santa Fe. It was clean and the desk staff were very friendly and helpful. It seems a little dated (hallways & rooms) but it was well maintained. About 4-5 miles out of the plaza area along the main artery. We decided to skip driving into downtown/Plaza and opted to use the local bus system instead of driving. This was very convenient and cost efficient (an all day ride pass is only $2.00) and the bus discharges right in front of the hotel. I am adding this comment to this review and this pertains to ALL Hampton Inns. Please add extra firm pillows to your rooms. The pillows you provide are too soft and provide no cervical support at all. I awake every time with a stiff neck because of the pillows. I finally called the Hampton Inns customer support line after all the years of staying at their properties. I spoke with a representative that said she could not agree with me more. We even commented on how the Holiday Inns now offer BOTH fluffy and Extra Firm pillow in all of their rooms. She said she would forward my suggestions to the appropriate individuals so lets see if this policy can be implemented. It's an easy fix that would provide choices to the guests.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank septaleon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
We really appreciate your comments. We are glad that you had an overall good experience. Our bus system is really nice and environment friendly. We will look further into the pillows. Hopefully, if we can not do a national change at least we can make it locally. Thank you very much for you feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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493 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 26, 2013

This hotel was not up to Hampton Inn's standards. Whenever we travel we make an effort to always try and stay at a Hampton Inn but this hotel was definitely not what we expected. Bed was old and uncomfortable, rooms were dingy and the breakfast was bad

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank BarbandT0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
We apologize for not being able to deliver an outstanding experience for you. We take your comments very serious and will make sure that we fix any problems. We hope you can give us another chance to show you what we know how to do best, deliver the best service and quality possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

try finding a place to stay in Santa Fe during Indian Market. It is difficult anywhere in the downtown area. We stayed at the Hampton Inn on Cerrillos Road. The staff was attentive and our room accommodations were great.

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
6 Thank Bobert1030
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
Thank you very much for choosing our Hampton Inn as your choice of lodging. We really appreciate your wonderful comment. Thank you for acknowledging our attentive staff. Our entire staff is happy to hear that you had such a wonderful stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

Because the lobby is in the front, and the guest rooms stretch back from this busy road, this is a nice quiet hotel. We have always had good experiences with the Hampton Inns, and this one is no exception. The breakfast varied from day to day and was excellent. We especially enjoyed the sausage/bacon and the fruit.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
5 Thank TakinRTime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
Thank you very much for your wonderful review. Indeed, our hotel is very quiet. We do serve variety at breakfast to make sure we get to serve the best quality and different options on daily basis. We appreciate you choosing our Hampton Inn during your recent stay in Santa Fe. We hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san jose, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed August 24, 2013

We stayed for 8 nights. Very clean and maintained hotel. Hotel staff are very helpful and friendly. I had several questions about directions, etc. and they helped us right away. Stay included breakfast which is very convenient. They also have a good pool, exercise center, laundry and hot tub. All very convenient. Hotel is located on Cerrillos Road but not a long drive to the plaza. Many other businesses and restaurants are nearby.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
6 Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
Thank you so much for your review, it really help us to improve our service. We pride ourselves in cleanliness and helpfulness. Our Hampton Inn is centrally located to many points of interest such as, shopping centers, restaurants and museums. We are delighted to hear that you had such a wonderful experience. Thank you for sharing your experience with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bryan, Tx
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 23, 2013

Elevators and vending are only on one side of building. If you are not used to altitude or have breathing issues or require assistance in walking, make sure to request room very close to elevators or you face a very long walk - difficult when pulling or carrying luggage...

  • Stayed August 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
5 Thank Sheri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
Thank you very much for your review. I really appreciate your feedback as it help us a lot. We do have vending machines and ice machines at the front to minimize any noise. We will look into alternatives for those guests who can’t walk much. Thank you very much for bringing this up to our attention.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed August 15, 2013

If traveling with a pet this place is great! There is a fenced in area at the rear of the hotel that you could let your dog off leash if desired. Maybe not for a very small dog there was a few places that a small pet could get through, but still a great place if you are traveling with a pet.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
6 Thank 740van
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarcosPerez_GM, General Manager at Hampton Inn Santa Fe, responded to this review, August 29, 2013
Thank you very much for your wonderful review. We are pet friendly and we love our four legged friends. I am glad to hear that you had a great experience while in Santa Fe. We hope you can come back to see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Santa Fe

Property: Hampton Inn Santa Fe
Address: 3625 Cerrillos Rd, Santa Fe, NM 87507-2908
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 60 Hotels in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Santa Fe 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn Santa Fe Hotel Santa Fe
Santa Fe Hampton Inn

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