First, I want to stress that we stayed in a standard King room on the lower floor (a little below ground level), and I would like to think that things are different in the suite and upper rooms. My husband refuses to tell me how much it cost because he says he is embarrassed that we paid so much for so little. After navigating about a half-flight of stairs down to the dark, stuffy hallway, the room was dark with a view of a half-wall of the parking lot since the ground came up to the window. The heater cycled every minute (I'm not exaggerating, it was too loud to ignore), so it didn't keep the room at a steady temperature. The internet service was very bad, dropping connection(if you got one) and very slow. The bathroom was very dated with loose tub handles and hard to regulate shower temperature or get the water to the shower head instead of the most of it going down the spigot. All in all, if you aren't willing to spring for a suite or upper room, I wish we had gone to one of the newer chains on Cerillos and at least had a fresher room, access to coffee in the lobby, or a better tv.
The room was nicely decorated with many heavy, large decorated pillows that took up room when you took them off the bed and the comforter/bedspread was also very heavy. The bottom sheets were not fitted or tucked well under the edges of the mattress, so the mattress pad crawled around and wadded up under you in the night.
I'm glad other customers were able to give good reviews of their rooms, but I agree heartily with some that the website is very deceiving. Yes, the lobby is nice, but you don't spend most of your time in the lobby.
On the plus side, the parking was free, the Lodge easy to find, and once you got your bearings, it was convenient to nearly everything.
As state above, this rating is only for the room we had, so that's what I know.
The internet and heater issues were mentioned at checkout, but the response seemed uninterested.
- Official Description (provided by the hotel):
- The Lodge at Santa Fe is fully decorated to celebrate the wonder and awe of the Southwest’s most notable city. Located just five minutes to the Santa Fe plaza and historic attractions, the Lodge at Santa Fe is a unique hotel with cultural style. Gardunos restaurant onsite serves fresh 'New Mexican' cuisine, and our guests enjoy hand crafted furniture and breathtaking architecture. Beautiful stone flooring, Native American weavings patterns and weavings, and spacious suites with Kiva fireplaces are all part of the experience. The Lodge at Santa Fe has a complimentary shuttle to the historic Santa Fe plaza, plus free WiFi and parking. Experience the magic of Santa Fe when you book your visit at The Lodge at Santa Fe. "Hotels supporting cultural causes." ... more less
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- Also Known As:
- The Lodge At Santa Fe Hotel Santa Fe
- Hotel Santa Fe
- Lodge Santa Fe