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“Same rate for dog as husband!”

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Residence Inn Santa Fe
Ranked #37 of 60 Hotels in Santa Fe
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Same rate for dog as husband!”
Reviewed October 9, 2010

I have been travelling to Santa Fe since 1955 and have seen multiple changes over the years. When our son was in college there years ago, we stayed at the Residence Inn because they were friendly to our dog. But last week, we were there for our son's birthday and discovered that the senior rate we were charged for my husband was the same as the non-refundable dog rate!! ($100). That seems a bit high for a well-behaved 10 pound dog. The kitchen of our unit needed updating and the air-conditioner was so loud the TV had to be adjusted when it came on. A guest checked into a suite above us around midnight and every step that guest took until 2 :30 am was loud and vibrating in our room. I was also put off by the out of date Ethernet connection so I could not use my Ipad. So it's time to look elsewhere for lodging in Santa Fe.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Archie's Mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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297 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Colorado Springs, CO
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 5, 2010

We stayed here two nights on a road trip from Colorado Springs to the Grand Canyon. We had tickets for the Santa Fe Opera, so we found the location of this property to be ideal. It's just minutes from the Plaza (by car) and Canyon Road galleries, very convenient to the opera Hway, and easy to get to our favorite restaurants (Maria's, Bobcat Bite, etc.). The desk staff were friendly and welcoming, and our room was typical of a Residence Inn (roomy, everything you need, clean, comfortable, etc.). We had no complaints and slept well both nights. There was a social hour the first night we were there with hamburgers and hotdogs (we ate out instead), and the usual hot breakfast fare in the mornings. The morning we checked out, we were on the Interstate in minutes and on our way. We found the location to be perfect for our trip.

  • Stayed August 2010, traveled as a couple
    • Value
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Helpful?
4 Thank George88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 30, 2010

Our first room smelled strongly of stale cigarette smoke (don't stay in 721), so they moved us right away. My biggest problem after that was that they promote themselves as being "close to the Plaza," but they're 2 miles away and we didn't have a car. Also, don't believe the airport shuttle. They should advertise it as limited hours ("when the maintenance guy gets in at 7:30"). We had to get a cab to the SF Airport the day before leaving and rent a car so we could get to the airport in time for an 8:15 flight the next morning. That was cheaper than the $27 PER PERSON the Roadrunner shuttle was going to charge for an 8 mile trip, and the cab company required 24 hours notice (which we didn't know) in order to pick up at the hotel - otherwise you and your luggage have to get to the corner of two streets and get picked up there.
The room was quite comfortable, although the 2nd bedroom was in a loft above the main bedroom and there is some sound transmission. The shower handle fell off in my hand. I'd say the maintenance is just OK ... the kitchen cabinet door under the sink was sticky, stuff like that.
There's a hot breakfast in the lobby that was very good. Unfortunately we couldn't take advantage of it the last day because we had to leave too early.
The internet in the room was pretty slow, but there was a computer in the lobby and it was faster there.
It's easy to forget that Santa Fe is a capital city; in some ways it acts like a small town. Next time I think we'll stay in ABQ.

  • Stayed July 2010, traveled with family
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Helpful?
3 Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 23, 2010

The rooms are spacious, the grounds beautiful, and the food plentiful and good. Can't wait to go back!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank PennyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 8, 2010

The room was nice with a fireplace and King bed and lots of room to move around. But the location was too far away from the downtown area. My impression when reading other reviews is that the downtown area is about a mile away. It is much further than that. I would stay there again only I had my pet otherwise I would find somthing closer to the downtown area.

  • Stayed June 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank T02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
208 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed April 30, 2010

Overall, we had a good stay at the Residence Inn. We had a Penthouse Suite, which could accommodate 6 people. The rooms were very clean and everything that we needed for a 4 night stay was there. Our king size bed was probably one of the most comfortable hotel beds I have ever slept in. The down-side was that there was only one true private bedroom. The second sleeping area, with a king size bed was in a loft (open to the living room with a half-wall). My mother slept there and our kids were in the living room on the pull-out couch. The light and noise traveled between the two sleeping areas, so this wasn't ideal for people on different sleep schedules.
The breakfast was good, but got a little boring after awhile. They served the same type of eggs every day. There was enough variety on the breakfast bar, you could vary between eggs, waffles, cereal, yogurt, fruit or pastries.
This room would have worked out better for us if it was only 4 people. It was a good value for the money

  • Stayed April 2010, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank gwardbeeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Level Contributor
10 reviews
3 hotel reviews
Reviewed February 20, 2010

I was very disappointed in the quality of this hotel. There were holes in the floor in both the kitchen and bathroom, the outside stairs were in poor condition and the place had a run-down feel. Marriott needs to upgrade all its hotels in Santa Fe - all are less than high quality.

Stayed February 2010, traveled on business
Helpful?
Thank neatony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Santa Fe

Property: Residence Inn Santa Fe
Address: 1698 Galisteo St, Santa Fe, NM 87505-4747
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residence Inn Santa Fe 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Santa Fe Hotel Santa Fe
Santa Fe Residence Inn

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