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“Clean and comfortable but showing it's age.”

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Residence Inn Santa Fe
Ranked #37 of 60 Hotels in Santa Fe
Reviewed August 30, 2013

Stayed for one night in August. No real complaints but older design, narrow walkways, and weird walk from parking lot to the middle building. We would stay again because of the convenience of the location.

  • Stayed: August 2013, traveled as a couple
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2  Thank teamhurst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 - 187 of 311 reviews

Reviewed August 26, 2013

The Marriott's usual exceptional hotel quality has dropped a few rungs here in Santa Fe. The hotel is in need of updating, but well-maintained. Location is okay. It's not near anything--except a hospital. You need a car to get downtown or to any restaurants and it's about a 10 minute drive. The usual high quality breakfast was a real disappointment. The oatmeal was still cold and uncooked and the fruit had an acidy taste that indicated that it needed to be tossed. Even the coffee was bitter. Fortunately, there was cold cereal. Beds are comfortable. Starbucks wasn't far away!!!! Most likely we would not come back to this property.

Room Tip: I would choose a building close to the main lobby or it's a bit of a walk. There are no elevato...
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  • Stayed: August 2013, traveled as a couple
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5  Thank roseyswan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

Stayed in a Penthouse / loft suite with two extremely comfortable king size beds and two full bathrooms. Great privacy and lots of space.

Clearly some improvements have been done since my last stay three years ago -- used to be a bed in the loft and a murphy pull down bed in the living room! So much better now. Upgraded cabinets in the kitchen, too.

Only minor complaint was the lack of lighting in the upstairs bathroom. Too dark to put on makeup, though an inexpensive lighted mirror would have solved that. I hope someone reads these -- if I had been there for a long term stay, it would have been very frustrating.

  • Stayed: August 2013, traveled with family
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4  Thank Tina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013 via mobile

Stayed here for a couple of nights. We like RI because of the consistency. It was within couple of minutes of downtown Santa Fe.
We did miss having a toaster and baking pans which generally we find in the unit. There was a nice outdoor pool but due to thunderstorms we didn't get to use. Like the properties with indoor pools better.

  • Stayed: August 2013
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4  Thank atpittman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2013

This will be our second stay. We find the hotel to be a good value with a friendly staff and the
hotel is centrally located. You can get down to the Plaza in 10 minutes.
The rooms are large and clean and the staff for most part friendly.
My only negative comment is that there trash cans (for recycling and trash) outside every room.
They are ugly and not appealing. They are not hidden and they don't match and not in the same place in very building.

Room Tip: Try to get a room close to the main lobby..
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  • Stayed: July 2013, traveled as a couple
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4  Thank 2013sylvia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

Convenient location and good staff. Large room and almost like home. Good size kitchen. Layout is very good and I could almost live there. Only downside there are no elevators and noise from neighbors next door was a problem especially when they were coming and going.....it sounded like a party was going on in my room. Parking is tight....i.e. limited. Laundry only had two working washers out of three. Four dryers. I really did like the room except for the noise. I may stay here again especially since it not near the plaza.....ie. isolated.

  • Stayed: July 2013, traveled on business
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3  Thank Phun-seekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2013

We have stayed here before and really enjoyed the experience. This time, not so much. Granted the hotel was full and it was a holiday weekend but that doesn't mean customer service goes out the window. When we arrived, the clerk said, "Checking in? Name? Here's your key." That's it. Nothing like welcome, breakfast is served at 7 AM, your room is over there, nothing. Pretty much, take your key and leave me alone.

Fine. We probably won't be back.

One positive note was the terrific service the women working the dining/restaurant. They were terrific, helpful, fast efficient and working harder than anyone else we encounted.

On a less emotional side, the hotel has a good location off the Plaza, nice rooms and good breakfast. On the down side is TERRIBLE customer service, lots of noise and kids playing basketball until 11 PM.

Such a different experience than or last stay.

  • Stayed: July 2013, traveled as a couple
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5  Thank kkhinnm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Santa Fe

Address: 1698 Galisteo St, Santa Fe, NM 87505-4747
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Santa Fe
Price Range: $136 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Santa Fe 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn Santa Fe Hotel Santa Fe
Santa Fe Residence Inn

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