My sister has stayed often with a La Quinta in another state and thought highly of it. She has a La Quinta Returns Elite card, sort of like a frequent flyer program. In Santa Fe, though, she and I were disappointed.
The wireless internet went down, and the staff didn't care. I called the Tech Support number listed on the card in the room, but the tech guy's English was so bad that I (who speak a little Spanish) was almost unable to understand him. He immediately started making it sound like the problem was my fault, and demanded the local phone number of the hotel before he would help us; I didn't have that handy; couldn't he look it up if he's a La Quinta support staffer? NO! My sister finally called the 800 number for her Elite card and complained, and THEN the Internet access MIRACULOUSLY became available.
I wanted to have a glass of wine in the room, so I asked the front desk for a glass instead of the plastic foam cups in our room; they said they didn't have any, and they were not willing to do anything to help.
I asked to borrow a corkscrew for the wine, they didn't have that either. C'mon -- a $2 corkscrew? Good thing I didn't need a toothbrush!!!
If you're looking for a place close to the historic areas and downtown, look elsewhere; this place was 10 to 15 minutes south of that. It's in a strip mall area. Views? I have no idea where reviewer Maria M was looking, but all you can see from here is the 4-lane Cerillos Road, the strip mall stores, etc. -- the mountains are waaaaaay off
The beds were comfortable.
The room was really clean and comfortable.
Good quality Samsung TV screen.
Microwave and small fridge included.
Normal rate is around $70 for a 2-queen-bed room. OK price for Santa Fe.
I'd rather have paid $90 and stayed at the El Rey, which has character, much-more-caring staff, and is much closer to downtown.
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- Also Known As:
- La Quinta Inn Santa Fe Hotel Santa Fe
- La Quinta Santa Fe
- Santa Fe La Quinta