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“Convenient and Clean” 4 of 5 bubbles
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
Ranked #19 of 61 Hotels in Santa Fe
Certificate of Excellence
Texas
Level Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Convenient and Clean”
4 of 5 bubbles Reviewed November 18, 2012

One night stop, business trip with coworker. Picked the Hilton for convenience to downtown plaza and meeting location. Free parking is great, and location just a few blocks from the square is very good. Rooms are nicely done, and clean. Bed was very comfortable. Loved the large walk in shower stall.

Wish I would have had time to explore more, but I certainly would recommend for any business traveler working in the downtown Santa Fe area. Nice stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank TXrocklobster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Hilton Santa Fe Historic Plaza, responded to this review, December 28, 2012
Thank you your kind comments. Please feel free to contact be directly on your next visit and we will make sure we upgrade you to one of the new Casitas; I think you will be pleasantly surprised by these new rooms as well. Hopefully on your next visit you will more time to experience and explore Santa Fe!

Christopher

C. Beckmann
General Manager
Hilton Santa Fe Historic Plaza
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,401 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
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English first
Gouldsboro, Pennsylvania
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed November 17, 2012

Terrific stay for a conference. While my husband was attending seminars I had access to the history, art, food and shopping that defines Santa Fe. I would definitely stay here again. The hotel itself is full of history and character. A comfortable and lovely place to discover in itself. Our king room was fine - good bed,decor, etc. The one problem - the shower had no ledge or seat for women shaving legs - an oversight for the female guests to be sure. Also, no magnified mirror - both touches I expect in a 4 star property. I might try somewhere else in the same area if they had those considerations for female guests.
The staff could not be more helpful. They all seemed happy with their working conditions and therefore wee terrific in dealing with the guests.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank erma942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Hilton Santa Fe Historic Plaza, responded to this review, December 28, 2012
Great comments … a shower seat and magnifying mirror would be great additions. We do provide them on request and I will add their availability to our guest service directories. The team here has been in place for years and we love to brag about our hotel and city and I am glad you enjoyed your visit. We very much look forward to your next stay.

Christopher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 12, 2012

This is one of three hotels located either on or a block off the central plaza in Santa Fe, NM. The location is excellent for touring the many downtown Santa Fe attractions and museums, shopping, and enjoying the numerous restaurants and bars. No surprise, the hotel itself is traditional with southwest architecture and furnishings. The pool complex offered relief from the hot afternoon temperatures. The staff were very welcoming and eager to please. Parking was a bit awkward at first but the lot is large and once we figured out how to get in and out, it went well.

Room Tip: The hotel is built into a slight hill. Therefore, rooms on the main floor are at lobby level in fron...
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JRinLexington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Hilton Santa Fe Historic Plaza, responded to this review, November 15, 2012
Thank you so much for your kind comments ... we look forward to your next visit to Santa Fe

Christopher

Christopher Beckmann
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockport, Texas
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Have been coming to Santa Fe a couple of times a year and have stayed at the Hilton for the past 3 years. The location has always been great but the rooms where getting really tired. What a pleasant suprise to see over 3/4 of the renovations complete. The staff has always been very friendly and helpful, so add the new rooms and this place is great.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank mwctx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorba Linda, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 3, 2012 via mobile

My husband and I stayed here in 2009 and loved the location and comfort. The refrigerator in our room was loud and the bathroom was small then. So if you stayed here earlier before renovations, try it again. When we entered the room, we kept saying "It's so pretty, it's so pretty!" and took pictures before we moved in with all our stuff. We had a room in the back on the top floor overlooking the parking lot and Guadalupe St. The window is dual paned and doesn't open so the room was very quiet. The air/heating/air conditioning works well and provides good filtered air. Also, the bathroom is twice the size! And the refrigerator is almost silent. There is no microwave. We like this location, out of the hustle and bustle, but just two shop and restaurant filled blocks from the plaza. We'll definitely stay here again. Hint: Sign up for the Hilton Honors card and you'll get half off on the parking!

Stayed October 2012, traveled as a couple
Helpful?
2 Thank Suyoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Hilton Santa Fe Historic Plaza, responded to this review, November 5, 2012
Thank you so much ... we are excited about the new look and feel and have nothing but great feedback from our guests. We look forward to your return to beautiful Santa Fe.

Christopher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, TN
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed November 3, 2012

After three consecutive years due to a conference, there are improvements. About 2/3 of the property has been renovated. I spoke to Hilton about the low quality rooms prior to booking and I was assured a renovated room and some vouchers as a way of making up for the shabby room the prior year. I did get the remodeled room but no vouchers. This was the fault of Hilton corporate and not the local staff. A couple of the nicer ammentites had disappeared like the bowls of local apples and flavored water in the lobby.

Overall, service was good and staff friendly.

Room Tip: Make certain that you request a renovated room. Not all rooms have been completed.
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  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Warmseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher B, General Manager at Hilton Santa Fe Historic Plaza, responded to this review, November 5, 2012
Thank you so much! We worked hard on the new design as well as the new internet and exercise room.... we used the feedback from our guests to make changes as we went along and integrated many of the suggestions.

We look forward to hosting you again next year!

Christopher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayville, Wisconsin
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed November 2, 2012

I've been coming to this Hilton property for better than 10 years. The location is tops in Santa Fe. The property has needed a make-over for years. They have done just that and they did it right. The rooms are extremely nice now, tastefully done. Gone are the window furnace/AC units, replaced by quiet and efficient new cieling models. The internet NEVER worked right and now is faster than my home network. They also added an Executive Lounge that pushes this place over the top. Always friendly service and walking distance to the historic Santa Fe. Try to take in a service at the Catholic Church (a half dozen blocks away), it is really a beautiful church.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 1921Pack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Fe Historic Plaza

Property: Hilton Santa Fe Historic Plaza
Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Santa Fe
#8 Luxury Hotel in Santa Fe
#15 Romantic Hotel in Santa Fe
#17 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santa Fe Historic Plaza 4*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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