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BEST WESTERN PLUS Inn of Santa Fe
Ranked #19 of 60 Hotels in Santa Fe
Certificate of Excellence
Saint Cloud
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Okay”
Reviewed August 18, 2013

We thought Best Western Plus meant they had a restaurant and bar on premise or attached or at least sharing a parking lot. And we specifically looked for the "Best Western Plus" for that reason. Apparently we were mistaken.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
6 Thank Mary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, September 10, 2013
Dear Mary S,

Thank you for taking the time to post a review in regards to your recent visit. I do apologize about the misunderstanding of what the "Plus" signifies. At any rate I would like to thank you for choosing our hotel. My staff works very hard to provide the best service and product around. I hope that you may consider us again upon your next visit.
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854 reviews from our community

Traveler rating
    365
    293
    122
    55
    19
See reviews for
261
405
41
61
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
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English first
Salt Lake City, Utah
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 13, 2013

Stay at this hotel two night, first night was very quite the second was quite noisey we had the room across from the stairs was a busy night. The room was large. comfy beds and pillow. Staff was helpful, the girl in the breakfast room was most helpful. Everything was clean and nice. Location to the plaza was great very easy drive. The staff gave us maps and direction for all the town attractions. Would recommend this hotel. Great value. Breakfast was good.

Room Tip: Do not choose the one across from stairs.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank itssilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Itssilly,

Thank you for taking the time to post your review on trip advisor. It is very important for my staff and I to collect guest feedback to ensure superior service and quality of our product. We were pleased at the comments posted and would like to thank you for choosing the Best Western Plus Inn of Santa Fe. Please consider us again on your next trip to our beautiful city.
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Lubbock, United States
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 11, 2013

We had a very good stay in Santa Fe and we will be back. Rochelle at the desk and the rest of the staff that we came in contact with were on the ball. The location of the hotel is very central and made it easy for us to find our way around, and the staff gave us great maps and directions

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
7 Thank Derwyn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Derwyn,

I would like to take the time to thank you for your recent post. We do take all of our reviews very serious and these comments are always shared with my staff. We were pleased to read your post. I do hope that your visit was a memorable one. Please consider us upon your next visit. And thank you again for your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo, Colorado, Usa
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2013

Staying in Europe or the US these Hotels are a very good bargain and available in many regions. The ease of finding them through the internet makes for easy reservations, even at the last minute. The food is a plus as starting the day of touring requires getting on the road quickly.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
6 Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Robert,

I would like to take some time to thank you for choosing the Best Western Plus Inn of Santa Fe. The hotel staff and ownership are consistantly working on ways to improve our already superior product and service. We realize there are many options in regards to choosing a place to stay and would like to thank you again for your choice in Best Western. Please consider us again upon your next visit to our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coolangatta, Australia
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed August 9, 2013

Stayed here for two nights during road trip west to east. Reception very efficient . Room very nicely decorated. Bed and pillows very comfy. Breakfast included and it was quite acceptable, with cereal, yoghurt, scrambled egg, sausage, waffles, toast....etc. Really a bit too much for us Aussies! Very easy to drive in to the Plaza and Gallery district. The room did not have a fridge, (they are in the process of getting one for every room), however we asked about one and within five minutes one was delivered to our room and in place, and no charge. Excellent service.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank MingymooBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Mingymoobrisbane,

Thank you for your recent review here on trip advisor. We were so pleased to hear back from you with such favorable comments. It is important to myself and my staff to learn of our success and improve on any short comings. I hope you found Santa Fe relaxing and enjoyable. Please consider us upon your next trip to our beautiful city. Thank you again for choosing the Best Western Plus Inn of Santa Fe...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, Connecticut
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 8, 2013

We had a nice couple of days. The hotel was convenient to Santa Fe, local restaurants, had a nice pool and hot tub and a nice breakfast. The room was comfortable and had a nice shower. The front desk could have been more friendly and helpful but we made out okay.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Carl937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Carl,

Thank you for taking some time to post a review in regards to your recent stay. I do share these reviews with my staff. If there is ever a feeling of "falling short" of expectations these comments are very helpful in the training/retraining process. So thank you for all of your input. I hope you had a wonderful time in our beatiful city and would like you to consider us upon your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paso Robles
Level Contributor
166 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed August 8, 2013

We needed a place to stay for one night and the location of this motel is good. We did not want to stay in the downtown area, but wanted to be close by. We like the Best Western chain since we can expect a certain level of quality. The suite is not really a suite - just one large room. We are used to the suites being a two room accommodation. But the bed was comfortable. Bathroom is a bit tiny - small vanity. Breakfast is good. We would probably stay again.

Room Tip: We asked for a room away from Cerrilos Road, but since we wanted a suite, all of the suites faced th...
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank AbbyPasoRobles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, August 16, 2013
Dear Abby,

I would like to take the time to respond to your recent review on Trip Advisor. Thank you so much for posting. Based upon your comments, we were pleased that you enjoyed your visit and do hope you consider staying with us again sometime in the near future. We are very proud of our product, service, and city. Thank you again for choosing the Best Western Plus Inn of Santa Fe.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Property: BEST WESTERN PLUS Inn of Santa Fe
Address: 3650 Cerrillos Rd, Santa Fe, NM 87507-3088
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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