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“Stay Away!!” 1 of 5 bubbles
Review of Territorial Inn

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Territorial Inn
Ranked #31 of 40 Santa Fe B&B and Inns
A TripAdvisor Member
“Stay Away!!”
1 of 5 bubbles Reviewed August 25, 2004

A dirty aging property run by an indifferent staff! The many many problems we encountered during our stay (August 2004) Included our reservation not being honored upon arrival ("someone screwed up!"), having to move to another property run by the same management company for the first night of our stay (another nightmare) Dirty room with stained carpets, mold in the bathroom, and a hot tub that doesn't work (a main reason for our choosing the property) We were lied to repeatedly by different staff members about the room screw up and the hot tub and given every (contradicting) expalnation imaginable ("it broke this morning"-sure it did) We started to get the full picture when two other couples came to complain to the manager while we were meeting with him. He claimed the owner had just fired the management company that day (although the unhelpful employees were the same throughout our stay) Hmmmm. This place nearly ruined our stay in wonderful Santa Fe! Stay here at your own Risk!!! You've been warned!! (((This property was rec'd. by the ABA (American Bar Association) for our stay during a conference- I hope they'll not make this mistake again!)))

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 reviews from our community

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English first
New York, NY
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed August 22, 2004

If you like staying at B & B's, do not choose this hotel. First of all, we were in the annex of the hotel. Our window opened into an alley. It was not the charming room that is advertised on the web. All of the rooms open into the 'breakfast' area, which is very loud in the morning.

Secondly, the breakfast is continental. They left out toast, cereal and waffle makers. We might as well have stayed at the Holiday Inn. They do not serve you specialty breakfast. (All of the B&B's I have stayed in do).

For $250, I was extremely disappointed. The whole point of staying there was to get a great breakfast before walking around Santa Fe. You would be better off spending less on a room in another hotel and getting breakfast at Pasquals!

10 Thank MuffyLoves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Santa Fe hotels

Austin, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 7, 2004

What a delighful inn......We enjoyed our 3 day stay very much.....Great location and has a great little area for breakfast.....We made our own waffles.........Our room was very spacious and the service was great......Would definately stay here again..........

3 Thank Annmarisa1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed May 11, 2004

What a cute inn. The staff was friendly, and we just walked outside and were near all the restaurants and everything. We had a private hot-tub and a massage at the spa and just walked back to our room in our robes, how luxurious! A great find and good prices too. Check it out.

4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed January 4, 2004

This inn is in a GREAT location -- just a few minutes block from the city square, restaurants, shopping, museums -- two or three blocks.
Lots of touches made the stay special: warm, homemade cookies, coffe & cocoa, brandy & truffles in the evening -- real oil paintings in the bedroom (not those stupid hotel prints) and an unexpected fireplace in our room (which was wonderful, because it was cold outside!). Breakfast was cooked by our charming host, homemade french toast served with your choice of granola, cereals, fresh fruit, yoghurt, juices ... Although our room opened onto the lobby & was right next door to the main entrance, we barely noticed. There are a few rough edges which might bother someone used to staying in luxurious full-service, corporate hotels: our private bathroom was cold (due to a very drafty window), there was a bit of peeling paint, etc... Service was very kind, warm & personal; the overall stay felt quite homey -- if you can stay here for less than $100, especially considering the prices of places right next door, we heartily recommend!

6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed June 25, 2003

I found this great inn through discount ads on travelocity and other sites. The place was charming and relaxed, with all amenities. A block from the Plaza, and right next to a good tapas place, the main hourse of the inn dates to around 1898. There is the main house, where rooms are old-fashioned and decorated with antiques, but there is a new separate wing added, where I stayed. Beautifully covered king bed, big cable tv., luxurious bath and closet spaces, and done with elegance and lovely furnishings, even your own wine glasses. Staff is accommodating and friendly; breakfast good and in a fine courtyard. Only drawback: in the newer section, there is little light because of the opaque shades and no view. But a fine place if you take the discounts.

5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Territorial Inn

Property: Territorial Inn
Address: 215 Washington Ave, Santa Fe, NM 87501-1926
Location: United States > New Mexico > Santa Fe > Downtown
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 40 B&Bs / Inns in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Territorial Inn 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Territorial Hotel Santa Fe

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