Not at all what we expected given the "Five" rating from other Trip Advisor travelers and the Diamond Collection rating from B&B.com. Perhaps it was better in times past? Not now. Shabby. Best thing going is the location, but there are other places near the plaza.
This was a very uneven experience. The bathroom felt more like a boarding house in need of repair than an upscale B&B. Our room had no accessible three prong outlets for grounded internet, but we did find one in the parlor. The porch needed sweeping. The furniture was worn, as were the carpets in our room. Breakfast was so-so, and mostly self-serve.
Location was good. Near the plaza. So many nicer places nearby. While we often love and find value in Bed and Breakfasts, evaluators should re-visit this location.
- Official Description (provided by the hotel):
- This elegant 1886 Queen Anne Victorian, in a secluded garden setting near the Plaza, offers full breakfasts, delicious homemade baked goods all afternoon, and nightly wine & appetizers. Our Balinese-inspired spa, staffed with Master-level therapists, offers the ultimate in spa treatments. Spa packages are available. As members of the Green Hotel Network, we are committed to incorporating sustainable earth policies and practices in the running of our inn. ... more less
- Reservation Options:
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- Also Known As:
- Madeleine Hotel Santa Fe