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“Unprofessional, Diner-Like Service At The Anasazi” 1 of 5 bubbles
Review of Anasazi Restaurant

Anasazi Restaurant
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Ranked #51 of 556 Restaurants in Santa Fe
Certificate of Excellence
Price range: $6 - $43
Cuisines: Southwestern
More restaurant details
Restaurant details
Good for: Large groups, Local cuisine, Business meetings, Special occasions, Bar scene, Romantic
Dining options: Brunch, Breakfast, Dinner, Lunch, Drinks, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Valet Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Elegant
Neighborhood: Downtown
Description: Inspired by Santa Fe's rich cultural and culinary history, Executive Chef Edgar Beas' menus fuse old world techniques with modern, innovative recipes and artful plating. The dishes fully embrace the Inn's Southwestern and native heritage and are consistently changing and adapting to reflect the freshest, most seasonal ingredients found in and around Santa Fe. The 38-seat dining room offers guests an intimate dining experience with a sophisticated design featuring leather and linen chairs complementing the natural wood tables. Al fresco dining is available on the patio. The Anasazi Bar has long been considered one of Santa Fe's most popular bars and is known for its Silver Coin margaritas and classic cocktails. The bar also features a lounge area with additional seating and a dedicated tequila table, where guests can taste the restaurant's comprehensive collection of premium tequilas, enjoy unique tequila and food pairings. The bar and lounge feature the Para Picar menu which includes small plates designed for sharing as well as casual bar fare. The Bar & Lounge offer Social Hour S-Th from 3:00 to 5:00 pm offering half priced beer and wine by the glass and our Social Bites Menu. Contact the restaurant for details on special holiday events.
A TripAdvisor Member
“Unprofessional, Diner-Like Service At The Anasazi”
1 of 5 bubbles Reviewed January 21, 2006

The Anasazi was my and my wife's favorite restaurant in Santa Fe. (As Santa Fe residents we have tried almost all of them.) We even had our wedding reception there.
Our last two visits have been very disappointing.
On Christmas eve, we stopped into the bar after the walking around Santa Fe enjoying the lights and luminarias. The bartender acted disappointed and perturbed that we wanted dessert served to us in the lounge area of the bar with our drinks. We were virtually ignored the whole time we were there and delayed our exit by about fifteen minutes waiting to pay our check.
We returned for breakfast on New Years Day. We had a lovely seat. Unfortunately the service was terrible and inattentive. We had to ask for spoons long after receiving our yoghurt and fruit. Our orders were mis-taken by the server, forgetting ingredients in an omlette. The server never checked with us after someone else delivered the food. We tried ten minutes to get her attention but she was not on the floor. When the trouble was reported she removed the omlette from the table and returned in five minutes with the same cold omlette with the missing ingredients piled on top. She acted surprised that we would rather not eat a fifteen minute old, cold omlette with the ingredients on the top and reluctantly went to the kitchen to have the chef prepare a new one. The server then became grossly over-attentive, constantly asked my wife if she was finished when she had food on her plate and was still chewing.
The reviews are correct about the food. It is excellent. Unfortunately the service is now terrible. Nothing ruins a dining experience faster (no matter how good the food is) than unprofessional service.
We advised the hostess that this visit would be our last and have not returned. This is difficult for us at it was our favorite and have recommended the Anasazi to hundreds of people.
With the vast choices of fine dining in Santa Fe, I strongly recommend you avoid the Anasazi. At least until they find better staff and/or management that can train the staff they have.

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12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Santa Fe
Level Contributor
32 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
“Anasazi service has slipped, unfortunately.”
2 of 5 bubbles Reviewed August 30, 2005

Anasazi used to be one of my favorite high-end restaurants in Santa Fe. When my parents were in town recently, they insisted on taking my wife and me to a special dinner. We unfortunately chose Anasazi. The service has become very bad. The wait staff is not properly trained to work in an upmarket restaurant. Our party had to wait close to 15 minutes just to get any service. When our appetizers arrived, they forgot to order one. The bus people removed used silverware without replacing any, which made eating the meal quite difficult. Water glasses remained empty too. I also noticed that none of the staff were smiling. Something has definitely changed at Anasazi. My past experiences were always great, especially the service.

The one positive was the food. Excellent food, but for $25 - $35 an entree, service should be 5-star too.

Helpful?
7 Thank birdsong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange county, CA
Level Contributor
55 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“overpriced and awful”
1 of 5 bubbles Reviewed June 19, 2005

Between the 3 of us there was the fatty, chewy lambchops, sandy scallops, and tough stems of asparagus in our dinners. As for dessert, when you pay $9 a plate, you should not be served stewed, sweet and chewy blueberries in your dessert-how about some 'fresh' good quality blueberries? What a tourist trap. Don't go near there.

Helpful?
10 Thank greenshoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
38 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Great wine, food”
5 of 5 bubbles Reviewed May 24, 2005

Had the chile rubbed medallions A++, also very extensive wine list.

Helpful?
9 Thank Hathor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alton, Illinois
Level Contributor
62 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“great brunch”
4 of 5 bubbles Reviewed March 25, 2005

Loved the breakfast & brunch - good selection- nice kids menu. Service a bit slow. Overall very nice.

Helpful?
9 Thank julie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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