Let me say right at the start that is an excellent hotel which I loved but is let down in one key respect - more on this anon.
The hotel is based a 10 minute walk south of the plaza on a small side road which is one way only. I was surprised just how small this road is for a city centre hotel in the US and it gets very little traffic. Parking is either in 5 or so places on the street or in a small private parking lot next to the hotel. Staff will help with this.
The main part of the hotel (reception, breakfast room etc) is on the south side of the street. Most of the rooms are in adjacent buildings on that side of the street which backs onto the car park for the Capitol buildings. Some other rooms are on the North side of the street and seemed quite close to the sidewalk.
From what I could tell the rooms are all very different so I would urge anyone booking to take advice from reception on needs and requirements before making a reservation. We booked a premium suite. For this we got a small seating area with lounging and dining chairs, a TV and a table and kitchenette; a small bedroom with a supremely comfortable king sized bed; and an enormous bathroom. The bathroom had a huge tub, big shower, double basins and WC and also had underfloor heating. Loads of towels and hot water.
The decoration was absolutely fabulous with a unique blend of Eastern and local influences. The tiling in the bathroom has to be seen to be believed. All done with exquisite taste. If I'm quibbling the rooms areas (other than the bathroom) are not huge, they are a bit dark as the windows are small, the storage drawers were a bit off their runners so awkward to open and close. Also maintenance could do with replacing a couple of blown lightbulbs. Overall though we could not have been happier with this aspect.
Check in was quick and efficient and we had plenty of good humoured help getting our large number of bags from our car to our room; likewise with check out. Housekeeping was first class and invisible. It just happened and could not be faulted. The room was kept immaculate
Breakfast could be taken on the patio or in the dining room. Coffee and juices were good. There was a menu of 6 or 7 entrees plus fruit, oatmeal etc. These were all prepared to a high standard and the selections were interesting eg breakfast burritos, heuvos racheros. This is included in the room rate.
All the staff we were met were cheerful and efficient and helped as needed. We also had good help before we arrived with restaurant bookings.
At nights the hotel is lit up with subtle lighting which enhanced the beauty of the place.
It is very expensive ($600 per night) and the service charge certainly added to this. We were a bit disappointed with this. Yes there is no need to worry about tipping which helps and there is a good selection of free soft drinks in the in room fridge. But we expected a bit more Eg free margueritas - I thought I read about these in earlier reviews: anyway there aren't any which may or may not be due to a (newish?) state law prohibiting sale of alcohol in rooms. Also the much trumpeted chips and relish only appeared on our first day and consisted of a small bowl of blue corn chips and a couple of small dishes of dipping relish. Disappointing.
So why not 5 stars? Well some of the above points but principally something that is sadly out of the control of the hotel. If you, like us, are in certain rooms overlooking the aforementioned car park, don't bet on sleeping past 7.00am. Every morning at that time a trash cart arrived in the car park to empty the bins. This consisted of a good 3-4 minutes of deafening banging, resounding thuds and pneumatic wheezing from the truck very close to the rooms. Additionally on some mornings there are delivery trucks - one morning this was at 6.00am - who leave their engines running for 10 minutes or so. We sleep with the windows open but even if they had been shut the windows are only single glazed so would not offer much noise insulation and you can feel the thuds. On the plus side it gets you out of bed for the day but it would be nice to have the choice. And at this price these things matter.
Across the courtyard is the Pink Adobe restaurant now owned by the hotel. We ate there once and it was fine but not exceptional.
- Official Description (provided by the hotel):
- In one of Santa Fe’s most historic neighborhoods, designers Ira and Sylvia Seret, transformed a neglected cluster of traditional adobe buildings into a unique hotel. As internationally-known importers of exotic antiques, rugs, textiles and architectural elements, the Serets conceived the hotel as a showcase for their combined creative talents. From its 1996 opening as “Serets’ 1001 Nights”, the 24-suite hotel has been a magical retreat, brimming with the most exquisite of the Serets’ treasures, collected on travels through Central and South Asia. Sylvia Seret’s glorious, one-of-a-kind tile mosaics adorn the suites’ kitchens and bathrooms, while Ira Seret’s signature design style makes every space an extraordinary living experience. In 2002 the Inn was renamed to honor its sensuous atmosphere along with its many Afghan and Tibetan artifacts. The name, “Five Graces”, refers to an Eastern concept — the five graces of sight, sound, touch, smell, and taste. Each needs to be honored in the full experience of life. Over the years, the Serets’ original vision has been continually developed with meticulous attention to excellent service, cuisine, and comfort as the Inn has grown into newly acquired properties on its historic street. They continually enhance the hotel’s visual experience, updating design elements and collection pieces throughout. The Inn’s mission is to offer guests a uniquely unforgettable experience. ... more less
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- Also Known As:
- Inn Of The Five Graces Hotel Santa Fe
- Inn Of The 5 Graces
- Hotel Of The Five Graces
- Of The Five Graces Hotel