We spent four days at Bishop's Lodge. It was highly recommended. The website is enticing, and it's an absolutely breathtaking setting. We were greeted by a very nice lady at the front desk who took the time to map out the property for us, even though she was quite busy. She was the exception, however, as later during our stay, one front desk lady twice made us feel like we were imposing -- she shouldn't be allowed to deal directly with guests. Our next stop was our room -- very large, lodgey-feeling, but musty and dark. The bed was very comfortable. The carpeting needed cleaning; the safe didn't lock; the robes were on a high shelf, folded to look like extra linen, so we didn't find them until the last day; the sink at the bar was stopped up; the in-room coffee lacked the necessary accompaniments (stirrers, cream, etc.); the air conditioning unit was very loud. Didn't try the fireplace because it didn't get cool enough in the evenings. They urge guests to conserve natural resources by using towels for more than one day and even show you how to indicate you're willing to comply -- and we did -- yet housekeeping changed the towels daily anyway. Room service was over 45 minutes late beyond the time they quoted -- with no explanation or apology -- and it included more than $4 in additional fees not explained in the menu. We called for tray pick up -- twice -- and the tray sat outside our room, in the open, where the little critters could come by and enjoy the leftovers, for 2 days (we're not exaggerating). Even housekeeping walked by it. The $15/person resort fee is ridiculous. But hang on.....there's also a $5/day fee (yes, a day!) for housekeeping gratuity! Quite unexpected. So you automatically tip housekeeping no matter the quality of service (ingenious way to augment a salary budget, don't you think?). The food was very good but the service mediocre. The chapel at the top of the little hill is delightful and on the national register of historic places, but they keep two rooms locked up which an employee said are used as storage. What a shame. As for the spa....ah, that was the difference!
Greatest massage ever, and a full hour, too. The spa is well kept and the staff is friendly. Made you want to curl up in your soft robe and stay for a lot longer. Their signature products are very nice, too. But they need to tell the grounds crew around the spa to keep it quiet -- high-paying guests relaxing! Would we go back to Bishop's Lodge? No, it's overpriced for what they deliver and they nickel and dime you to death. We've stayed at better properties all over the country for the same or less price. If BL wants to play in the big leagues it has to upgrade the facility and hire staff who want to serve the guests, not just tolerate them.
- Official Description (provided by the hotel):
- In August of 1851, a Frenchman, Jean Baptiste Lamy, arrived in the NM Territory as the first Bishop of Santa Fe. Here he built a private retreat; his chapel still stands today, now on the national register of historic places. After Lamy's Death, the land was acquired by the Pulitzer publishing family as a private vacation retreat. In 1917, the Thorpe family from Denver fell in love with these pristine acres, bought the property and developed the first resort in the state. Today Bishop's Lodge comprises 15 lodges for a total of 110 rooms ranging in sizes from 250 sq feet to 450, not to mention a 2000 sq foot Presidential Suite. Many of our rooms feature fireplaces and the majority all have outdoor access to patios, lawns or balconies. Our ShaNah Spa and Wellness Center which opened up in June of 2002 is a sanctuary where one can take time out to be nurtured by Mother Nature, guided by ancient wisdon and touched by angels. The experience may change your life. Other activities are abundant such as: trap/skeet shooting (offered to groups of 10 or monmre roomnights), horseback, pony trail rides, hiking, mountain biking, fitness center, excercise studio, outdoor pool, whirlpool and tennis to mention a few. Bishop's Lodge is located just 3 miles from the Historic Santa Fe Plaza. Complimentary shuttle service is provided by the lodge at scheduled times daily. ... more less
- Also Known As:
- Bishop`s Lodge Resort And Spa
- Bishop`s Hotel Santa Fe
- Bishops Hotel Santa Fe
- Bishops Resort Santa Fe