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Luxx Hotel
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Reviews (343)
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All reviewsfunky hotelbody washtwo room suitela bocasmall hotelchain hotelscomfortable bedsconvenient locationsanta fe plazatwo blockslouieatriumdowntownmarcyshampoopatiomicrowave
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Reviewed July 26, 2012

Interesting designer hotel in the heart of historic Santa Fe. This hotel is unique, reasonably price and very convenient to historic plaza. The rooms were tastefully decorated, and the beds are comfortable. Our room was at the back of the building so it had no window but had back access door. This made the room exceptionally dark, which I didn't like. However; did make it very easy to "sleep in".
Justin who was the desk staff was very friendly and helpful. The parking was somewhat confusing, they use a garage next door but the access was difficult because there were not enough pass keys. The management needs to remedy this situation. Other than that no complaints.

  • Stayed: July 2012, traveled as a couple
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Thank MartyBrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

Great to arrive, park and partake of the Plaza. I greatly appreciated the gated parking for my motorcycle, but would have been a pain if I wanted to come and go. Staff helped us find good food when we arrived late and showed us how to work everything. Right across from the library. I didn't appreciate the "resort" upcharge for parking.
Rooms are small but well appointed. Nice touches abound from linens to Google tv with wireless keyboard to toilettries.

Room Tip: 10 was quiet
  • Stayed: July 2012, traveled with friends
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Thank desharri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2012

Luxx enjoys a great location to explore and enjoy central Santa Fe and the Plaza, with many restaurants nearby (a sushi place and a coffee/ice cream shop at the hotel’s entrance, for example, but virtually none open early mornings for this early riser). Rooms are decorated in a modern style and are modest in size and not entirely well organized (no vanity by the sink so no place to put things). Nice quiet AC and off the road (the hotel’s 14 rooms are actually in the back area of some shops, so no view etc.) made sleeping easy. Wifi was great; tv system uses computer controls and so quite complex for the non-electronic savy operator. Sadly, if you plan to drive around much, Luxx’s parking arrangements will complicate matters, especially on weekends (when we visited). They have access to an adjacent parking garage open 7:30 am to 5:30pm Monday to Friday, but afterhours access requires hotel management (not always present but callable by phone) to come open/close the garage’s access gates using a special pass. There’s some on street paid parking ($1/hour with 2 hour limits Monday thru Saturdays 8am to 6pm), but it’s a very busy area and so largely unavailable and definitely unpredictable.

  • Stayed: July 2012, traveled on business
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Thank BrianTravelholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

The staff was not helpful with directions on parking when we arrived. Tried overcharging. No keys, just a keypad for each room. They need to have more supervision by the owners/managers, or this place is doomed to fail. It was clean and quiet and very well located.

  • Stayed: July 2012, traveled with friends
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3  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

The other reviews are correct, in that you need to know exactly what you're getting with this hotel before booking. There is an extra amenity fee, and the front desk doesn't operate 24/7. The parking is also a bit inconvenient but doable once you get your head around whats going on. Anyway, you're reading this review, so you know about these things... And so there's no reason for you to not to go.

The location, first of all, is fantastic. We walked all over with no problems. The room is also very pretty and uniquely decorated. It doesn't feel like the same old hotel room at all. I know it's small, but the free toiletries smelled fantastic! The tv is the best hotel tv I've ever seen.... There's Internet and a million channels and I think maybe even a DVD player. The common patio is very nice and we met a ton of friendly travelers out there. The value compared to other hotels in town is great, especially for this location. Finally, the people who work here absolutely made our stay in NM a dream. Alex was working at the front desk when we arrived - he's super laid back but was very sweet and helpful. We also met the owner on the patio and he's great - and very passionate about his hotel. We didn't have any problems, but I'm sure he would address any concerns immediately.

In short, this hotel is nontraditional, but If you go in with eyes open you can have an amazing experience, like we did. I'll stay here every time I come to Santa Fe!

Stayed: July 2012, traveled with friends
Thank kbugs24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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