So I get to the hotel at 8:50 PM - I had a reservation. No one is there, There is a piece of paper on the external door with two phone numbers to call. First one is a local number; I try it and the answering machine picks up and says it is for a sound engineer or similar thing. I leave a message. Second number is a 603 area code, I try it and get no answer and leave a message. So now what? Fortunately there was a neighbor upstairs who was able to get a hold of the second person, and the "manager" called me and told me the code to enter for my room and the external door. The info I got from Southwest Airways said free Wifi - of course one needed a code and there was no one around to provide us with that. I did not see a staff member until the third day.
The room was clean, the location convenient, but expect nothing from the staff, including checking you in.
- Official Description (provided by the hotel):
- A winner of Hotel Showdown, the LUXX Boutique Hotel is Located just steps from the historic Santa Fe Plaza and Convention Center. Housed within a historic building, the hotel features uniquely decorated rooms with original artwork, custom faux finishes and tile work, custom painted tables, work desk, organic bath products, robes, free wifi, onsite coffee house, and Sushi restaurant. Award winning restaurants, art galleries, museums and shopping are all within walking distance. ... more less
- Reservation Options:
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- Also Known As:
- Luxx Plaza Hotel + Casita Santa Fe