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All reviews tabla de los santos secreto lounge smoked sage rooms are small full length mirror historical hotel corner room wood floors front desk staff beautiful lobby hotel bar perfect location street noise third floor two blocks main plaza visit to santa fe
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Reviewed June 16, 2010

This was our first time back to the St Francis since the renovations. They certainly achieved the "monastic" look in the decor both in the lobby area as well as the rooms. The bed was fabulous - very comfortable. A great nights sleep. Room was freshly painted with new carpet, etc. Excellent front desk service. We had made the reservation online on the St Francis website, but the dates that the front desk had for our stay did not match what we had reserved on the website. I had a copy of the confirmation printed from the website so was able to show the correct dates. Front desk staff was appologetic and upgraded our room to compensate for the mistake. This hotel is located just a couple of blocks from the Plaza so is a great location. I was somewhat disappointed that in the renovations they did not include any more shelf space in the bathroom so it is still difficult to store toiletries in the bathroom. Also, the lighting in the bathroom was horrible - very dim. Also no iron and ironing board - only a steamer which didn't work very well. But overall a good stay. All hotels near the Plaza are pretty high priced. St Francis offers a good value if you want to be close to the Plaza.

  • Stayed: June 2010, traveled as a couple
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6  Thank Travlalot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2010

The hotel is unassuming on a quiet side street two blocks from the Plaza where all the interesting street activity centers. There is parking for guests which I think was free for us because of our meeting but is $9 daily on their web site. The web site pictures give an accurate impression of the hotel. The entry is flanked by veranda set back from the street separated by tall arches and a wrought iron waist high fence where there is bar service. The lobby has high ceilings and unpolished off-white marble floors with high arches. The center piece is an enormous goblet shaped stone water container with Holy Water surrounded by candles that are about 8 inches in diameter and up to 3 feet tall. The hotel workers light the candles in the evening with an unromantic but efficient propane torch. To the left is an enormous fireplace with chairs and sofas. To the right are more rustic tables and chairs along with their restaurant. Check in is to the right of the entrance. It was reasonably quick. Rooms are on the main floor (to the left of the entrance through an archway) and up either an open stairway or elevator. The arches, flooring and layout were quite reminiscent of the hotel that I reviewed here on Trip Advisor a few years ago in Verona, Italy. My room was on the third floor. It was small but extremely quiet. The floor was wood, comfortably warm to bare feet. There was a closet with two bathrobes, a large armoire hiding a TV (they have satellite TV) and a small refrigerator (empty) with 4 large drawers where the hotel guide, phone books etc were kept. There was one large chair of rough wood with a leather seat. It was not very comfortable. There was no desk which was a little bit of a problem, but creating a lounge chair out of the 9 down and 1 foam pillow on top of the enormous king bed took care of setting up a way to use my lap top. (Then it was a matter of staying awake.) Air conditioning was fine though the outside temperature was temperate anyway. Two windows let in a great amount of light, and neither window looked directly into any other window. (Room 330). The bathroom, on the other hand was dimly lit but had a reasonable tub/shower and toilet. The wash basin was in the main room. The bathroom floor was raised about 4-5 inches (also reminiscent of Europe) so this particular room was not ADA compliant. Linens, sheets and pillows were wonderful. The internet access was free and blazingly fast. The keyed safe in the closet is big enough for a 14 inch laptop, it just takes some maneuvering to get into. There is no ironing board or iron, but there seems to be some sort of steamer which I did not try. They have a main meeting room which was well set up and more spacious for a small meeting than I'm used to. Food catering was extremely attentive, and the food was very good. The unattended fitness center is a single small room with treadmill, reclining bike and weight machine with a single wall mounted television right above the treadmill. There were free weights, but it was too small a space to really use those. It was a short 3-4 block walk to the bottom of Canyon Road. I thought the location perfect. Check out was painless. I would definitely return in the future.

  • Stayed: June 2010, traveled on business
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6  Thank tgl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2010

I loved the ambiance of the hotel, the lobby etc. The way to the room, the halls were very narrow and small, the elevator was falling apart. The room was older, windows have no screens on them and air did not cool very well. Had a nice bottle of wine that i wanted to enjoy, the fridge did not work. the bartender was great and gave us an ice bucket to use. bathroom was very very very tiny and cramped. Called front desk several times with problems, they refused to do anything because we booked through hotels.com, then hotels.com would not do anything becuase they said it was hotels problem. Even wrote a letter to hotel manager, received no response. only good thing, was the bed was very comfortable.

  • Stayed: May 2008, traveled as a couple
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4  Thank Red5472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoomsMgr, Manager at Hotel St. Francis, responded to this reviewResponded June 24, 2010

We are thankful that you have shared your experience with us. The intent of the hotel concept is to carry the same ambiance of the hotel that you enjoyed the lobby throughout the hotel. The guest rooms are designed with a simple pared down beauty concept. The furnishings are paragons of purity and simplicity and are inspired by the furniture located in the collections of the Palace of the Governors in Santa Fe. We will continue to take the experiences you had and continue to improve our concept to meet the expectations of all our guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2010

Hotel St. Francis has a great location close to everything for the tourist and is a real bargain for the traveler. If you are looking for posh, it isn't here but it has everything that the traveler who is used to European hotels could want. The staff is great! The rooms and are clean and pleasing. They may appear sparce but think about the life of St. Francis and it all fits perfectly.

  • Stayed: June 2010, traveled as a couple
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5  Thank Debabbie48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2010

Like other reviewers have said, the rooms are quite small by American standards. The sink is not in the bathroom, but in the main room, which is slightly inconvenient but not a big deal, for me at least. The bed was extremely comfortable and the linens were so nice I was tempted to take some home with me! AC worked great (I was there during a heat wave) and staff were always very friendly and polite. Overall, it was perfectly pleasant. The furnishings in the room were very unique and from local artisans, or so the welcome letter said. The lobby area was beautiful. The hotel is a short walk from the main plaza and the convention center.

The cons, I would say, are that my regular room would have felt very cramped if anyone else was staying with me. I could hear people walking in the hall very clearly. And there was a desk like area with the TV in it, but no chair, so I had to do work in bed.

  • Stayed: June 2010, traveled on business
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8  Thank kwebsnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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