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“This place pays so much attention to small details I felt pampered”

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Santa Fe Motel & Inn
Ranked #9 of 60 Hotels in Santa Fe
Certificate of Excellence
Reviewed June 28, 2010

We experienced excellent service at this AAA rated Motel only 5 blocks from the plaza. We were greeted with homemade cookies and lemonade at check-in. The outside and inside breakfast areas were welcoming and the staff showed just as great hospitality. The delicious homemade breakfasts were included in the reasonable price and a computor with internet service was available until 11pm,( however I never had enough time to even want to use it) We stayed in a casita with a small outdoor sitting area with 2 chairs and a table. The rooms were very clean with a complimentary snack on the first day, and additional snacks and drinks available for a modest cost. The room was a little small for 2 adults and 2 teens however we spent most of our time walking around exploring, and discovering wonderful places to eat. The staff was very gracious and I would stay here again in a heartbeat. This place is a gem and a great value.

  • Stayed: June 2010, traveled with family
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Thank hjflores
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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623 - 629 of 722 reviews

Reviewed June 22, 2010

We stayed at this hotel on the recommendation of a friend. We had requested a fireplace casita, but asked to be moved because the room smelled very smoky. We stayed in Casita #22 which had a king bed and private terrace. The room and bathroom were small but very clean. The breakfast is very good, and there is a lovely outdoor courtyard with fireplace in addition to the breakfast room. There was no internet access in our room, but there is internet access in the breakfast room. The staff were friendly and attentive. If you are there on Saturday morning, don't miss the Santa Fe Farmer's Market at the nearby railyard complex.

  • Stayed: May 2010, traveled as a couple
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1  Thank TravelingfoolGeorgia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2010

I regret that my wife and I did not find this motel as advertized. The room was small, without sufficient seating for two people. The prior occupant must have been using the fireplace a lot, as we had to open the window and door to try to get the smoke out. When we left after our third night, the smoke was almost gone.

The first morning it was cold, and we went to breakfast. It is in a very small room (with a computer that people were using and talking about all the time). There were no eggs or other items (a person was in the kitchen, but of no help). The second morning, again no eggs or other items (a person was in the office on another computer, but of no help). The third day, there was a good breakfast and it was warm enough we could sit outside in the patio (a very nice experience).

The motel is about a 15 min brisk walk (the shortest way we could find using maps) to the plaza. On our way we passed another motel that looked about the same as the Santa Fe Motel and Inn. We said to ourselves, we should have stayed there (very close to the plaza - about 3 blocks, and no smoke in the room.)

We are sorry to say, we will not be staying at the Santa Fe Motel and Inn on our next visit to Santa Fe.

  • Stayed: April 2010, traveled as a couple
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5  Thank SFtraveler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2010

We really enjoyed our stay at this updated motel. The rooms were super clean, the beds comfortable and we had a room with a kitchenette that was very convenient. All the staff members were very helpful and provided us with maps, directions and recommendations. The complimentary breakfast was also very good. The location is walking distance to most central attractions. We were very impressed by what a good value the Sante Fe Motel and Inn was, and rank it among our favorite places we stayed while on a month long road trip.

  • Stayed: May 2010, traveled with friends
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Thank ATourist6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2010

Just returned from a "girls weekend" getaway with my daughter and daughter-in-law. We stayed in one of the 2-Queen "casitas" for 2 nights and enjoyed our visit. The rate was a little "pricier" than what I would normally do (plus I thought the price I was quoted included tax, but didn't, so it was even about $25 more a night than what I had anticipated). But I wanted to give the girls a "taste" of Santa Fe by staying in something besides the "chain" hotels and this fit. The casita was clean and comfortable, with a frig & microwave. The only two "cons" I can think of is: (1) there were a few ants in the bathroom each day (just a couple of them though, not an army); and (2) you sign up for breakfast time-slots since the breakfast area is small-- we tried getting there a little early and right on time, but they seemed to run low on a few things (orange juice, etc.) But we still had enough to get our day started - and it could be that the people in front of us may have "loaded up" -- I certainly understand in this economy not wanting to fix "too much". They offered cereals, oatmeal & toppings, fruits, eggs, sausage, beans, tortillas, juices, milk and bread for the toaster. They have a nice little outdoor courtyard area to eat in as well as a small indoor area. Front desk clerk couldn't have been nicer and was very accommodating. Was able to have computer/printer access to print out our boarding passes, which was nice. We also loved the little "courtyard" seating area outside our door. You can't beat Santa Fe for things to do and this place is fairly close to the Plaza. Would recommend and would stay again. Note: Bottled water and basket of snacks in the room (but for a price, so need to read the note in the basket and by the water before you help yourself.)

  • Stayed: May 2010
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1  Thank TXLuv2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2010

Our room was clean and tastefully decorated. Loved the Southwest colors and use of tile.
The beds were SO comfortable. I walked to Old Town so the location was great. Front desk staff was friendly and helpful. We had heard that the (free) breakfast was good but we didn't get a chance to try it. Would definitely return.

Stayed: May 2010, traveled as a couple
1  Thank aitch51Ashland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2010

Stayed 3 days at this comfortable, but not great motel. Positives are location to historical district, reasonably good breakfast, and pleasant staff. Negatives are that construction is dated, thus soundproofing lacks a lot to be desired, as does noisy plumbing throughout the night. Unit was cleaned well, but storage space and computer area was lacking. It could use dual pane windows and some sound proofing from rooms upstairs. Also a little variety at breakfast would be appreciated.

Stayed: May 2010, traveled as a couple
8  Thank Tnsprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdgsfm, Manager at Santa Fe Motel & Inn, responded to this reviewResponded May 21, 2010

We are sorry that our complimentary breakfast of scrambled eggs, sausage, green chile, beans, organic hot oatmeal, cold cereal, fresh fruit, locally fresh baked breads, tortillas, orange juice, apple juice, soy milk, 2 % milk, teas and fresh ground coffee was lacking sufficient variety for you. We will certainly look into the possibility of expanding our breakfast menu.

Although all of our guestroom's have double pane glass windows, we apologize if you had a hotel guest neighbor above or adjacent to your room who chose to be noisy and unruly interferring with your quiet enjoyment of your stay with us. Please realize that upon notification of a disturbance, our policy is to immediately deal with the guest causing the disturbance.

As you indicated, we are in the historic district of Santa Fe and while we are always updating and refurbishing our guestrooms; much of our property is considered historic or as you categorized it "construction is dated".

Hopefully you will give us another opportunity to provide you with a quiet and tasteful stay.

Thank you
Brian Graves
general manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Fe Motel & Inn

Address: 510 Cerrillos Road, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#6 Family Hotel in Santa Fe
#7 Romantic Hotel in Santa Fe
Price Range: $136 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Santa Fe Motel & Inn 2.5*
Number of rooms: 24
Official Description (provided by the hotel):
Perfect Location, Great Value. A charming Motel and Inn with traditional southwestern style. Just a short stroll to the historic Plaza, the exciting Railyard area as well as being convenient to many popular shops and top restaurants.. We also serve a highly regarded complimentary full hot breakfast. ... more   less 
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Also Known As:
Santa Fe Hotel Santa Fe
Santa Fe Motel

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