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“Lovely but not restful”

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Hotel Chimayo de Santa Fe
Ranked #24 of 60 Hotels in Santa Fe
Certificate of Excellence
Phoenix, AZ
Level 4 Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Lovely but not restful”
Reviewed May 9, 2008

I stayed at this hotel with my mother and sister. We had reserved a room with 2 double beds, but when we checked in they did not have any double rooms left so they gave us a room with a King and a sofa bed. They also waived the parking fee, which was nice but did not really compensate for a lumpy bed. The facility itself is lovely and the location couldn't be better, within steps of the plaza. Our room had a fireplace and refrig. My one complaint, which I voiced when I checked out, was the noise from the trash trucks every morning. Our side of the hotel faced a street with a couple of dumpsters that were emptied each morning--two mornings at 6am and one at 4am. The noise woke us up each time. Not just the sound of the truck, but loud banging that went on for 15-30 minutes. Seems like they could have done it later in the day! There is no restaurant on site but there are pleny within walking distance. If you stay ask for a room on the south side of the hotel, which should be quieter since it doesn't face a street.

Stayed May 2008
Helpful?
8 Thank birdy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, May 12, 2008
Thank you for choosing us as your home away from home while you travel. It is unfortunate for us to here of your situation. We sincerely apologize about not being able to meet your room requests. Secondly, the trash pick up. We will get in contact with the city of Santa Fe to see what we may be able to do in regards to a later trash pick up, as it seems that it is a slight disturbance to our guests that our trying to get away from some peace and quiet. Again, we at the Hotel Plaza Real apologize about the 2 mishaps during your stay. Please, if there is anything that we may do to make another trip to Santa Fe as restful and enjoyable as possible, please feel free to contact me and we will ensure a restful stay with us here at the lovely Plaza Real!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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887 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (231)
Date | Rating
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English first
Denver, CO
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 9, 2008

This was our second stay at Plaza Real. We love the location and the layout of the hotel. Everything was very satisfactory and we once again enjoyed our stay.

May is a beautiful time to visit Santa Fe--less crowded and the flowering trees were spectacular.

We hope to see the beautiful flowers out front again this year--can't say much for the silk/plastic that are in place right now.

Great place to stay.

Barry and Tami from Denver

Stayed May 2008
Helpful?
4 Thank FosterD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
donaldvHPR, Front Office Manager at Hotel Chimayo de Santa Fe, responded to this review, May 19, 2008
Thank you for the feedback!

We are glad to hear that you have enjoyed your stay. Just so you know, all the colorful flowers are in place lighting up our amazing courtyard as we speak!

Come back to see us so you can come experience the vibrant colors that run through our courtyard during the summer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dallas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 30, 2008

We have been visiting Santa Fe for 35 years so I feel competent to say the Plaza Real is the best place to stay in Santa Fe. In fact, when it came time last summer to select a place to celebrate our 40th anniversary, without hesitation, we chose the Plaza Real. Adrian Montoya, the manager, took excellent care to make our celebration meaningful and enjoyable. We have stayed in many of the hotels and private residences of Santa Fe and prefer the Plaza Real. The rooms are indivdually decorated with local art and photography. The bedrooms are furnished with lovely duvets and linens. The rooms have fireplaces and someone to build the fires for the guests. David, Jackie, Donald, and Miguel treat guests like one of the family. One of the important things people want when visiting Santa Fe is proximity to the plaza. The Plaza Real is half a block from the plaza making restaurants, shops, and museums just moments away. When we come, we park our car in the underground parking on the premises and never have to move the car or worry about it. But the best thing for us is the open arms our Pomerian, Sophie, is greeted with upon our arrival. I can't imagine the City Different without the Plaza Real.

  • Liked — view
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank travelgirl71545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartsville, Tennessee
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 29, 2008

On our yearly "girls trip" we stayed at the Hotel Plaza Real in Santa Fe, NM. This was a great hotel. It was very clean and cozy. The staff was helpful in telling us sights to vist and restaurants to eat at. It was also in a great location. I would definitely stay here again!

  • Liked — Location
  • Disliked — Nothing
  • Stayed April 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sister003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 16, 2008

What a great location to the Santa Fe Plaza ! Nice rooms with wood burning fireplaces ! You can open windows if you like fresh air, fresh coffee in lobby each morning. The bar needs some work though- maybe updating ?!

  • Liked — Location
  • Disliked — Bar scene/ bar atmosphere
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank robertobob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 15, 2008

This is the second time we have stayed at this hotel. The staff is very friendly and helpful and the location is fantastic for the price! Being in the travel business [-----------] we have stayed at many places in Santa Fe and this is definitely one of the best!

  • Liked — Location, quality
  • Disliked — pillows too small
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank twofergusons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WI/AZ
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2008

Two couples on this trip. The Plaza is a good value for the money. The hotel has character, and sitting next to the fireplace, looking down the back plaza, was quite relaxing. The staff was outstanding, meeting our every request. The room furnishings and bed coverings are not brand new, but well suited to the decor. The rooms and bathrooms were clean and comfortable. The Georges the Cinque it isn't, but then the price is a lot less as well. We all found the service, and accommodations quite satisfactory for our four day stay. And it was quiet. If we return to Santa Fe, we'd stay here again.

  • Liked — Location & staff
  • Stayed April 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Traxsguy6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Chimayo de Santa Fe

Property: Hotel Chimayo de Santa Fe
Address: 125 Washington Ave, Santa Fe, NM 87501-2016 (Formerly Hotel Plaza Real)
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#21 Family Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
#28 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Chimayo de Santa Fe 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
Picturesque Hotel Chimayo de Santa Fe, a boutique hotel, offers luxurious accommodations with original artwork which celebrates the unique heritage of Chimayo. The enchanting guest room suites feature bancos, fireplaces, private or communal balconies and separate living rooms centered on an open-air plaza patio. Just a short walk from the hotel are some of the most treasured Santa Fe attractions such as the State Capitol, the Palace of the Governors, the striking St. Francis Cathedral Basilica, and the Loretto Chapel, which houses the Miraculous Spiral Staircase. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Plaza Real Santa Fe
Plaza Real Hotel

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