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“Excellent”
5 of 5 bubbles Review of Hotel Santa Fe

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Hotel Santa Fe
Ranked #12 of 60 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
MA
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent”
Reviewed August 1, 2014

We stayed five nights. The rooms were comfortable, great beds and pillows... Very clean. The staff was attentive and very helpful. Art work set the atmosphere for the Santa Fe visit. The spa is excellent. Dining room has very good breakfast. Coffee is set up on each floor in the morning. One of the best parts is the cab/shuttle service provided free to anyplace in a mile radius. The driver will even pick you up from one location and take you to another. Just call the front desk. Very helpful!! Will stay here definitely on our next trip. Also the hotel is located near many new galleries and the Site Museum.

  • Stayed July 2014, traveled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank PianoMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
Thank you so very much for staying with us and I am delighted to learn you enjoyed your time with us!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,598 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (475)
Date | Rating
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English first
Clovis, New Mexico, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 1, 2014

Hotel Santa Fe is in a great location near the State Capitol, excellent location, great atmosphere, the Amaya restaurant is one of the best you can find in Santa Fe, We had dinner in the newly built outdoor patio, it is awesome, has a tee-pee , water fall and outdoor fireplace. this hotel is one of the best in Santa Fe, the rooms are outstanding, the staff are the best you can find, you are always greeting with a smile.

I recommend my friends and family to call Hotel Santa Fe and stay here. enjoy a wonderful drink in the hotel lobby.

Room Tip: I have not had a bad room in this hotel, awesome free wi-fi
See more room tips
  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
And you are the “best” for writing such a nice review!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beulah, Colorado
1 review
Reviewed August 1, 2014

Hotel Sante Fe in Sante Fe, New Mexico is a great hotel. We stayed for a few days. Service was tremendous, room was great and as advertised. Food was good, the pool area was good, excursion buses were run by the hotel at no charge took us anywhere in Sante Fe that we wanted to go, and picked us up. Helpful staff went beyond. Spa services were great. we'll be back.

  • Stayed July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
Many thanks for staying with us for a few days and I am delighted to know that you took advantage of our many facilities/amenities.

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 1, 2014

The room is 5 star, the front desk is 5 star, the general manager is 5 star, the Lead Butler Jess was 10 star if I could make it that high! The Concierge on staff the days we were there was a 1 star. I will now elaborate. The room was gorgeously appointed, crisp sheets, comfortable matteress, super clean, shower had excellent water pressure - perfect room! The check in/check out process was fantastic - staff was very informative. The general manager Corey was a pleasure to talk with and was very helpful. The Butler service was incredible!! Jess is very knowledgeable on the "happenings" in Santa Fe. (He should train ALL the staff!!!) Now to the Concierge - she was a disappointment. She didn't know anything about the top 10 attractions in Santa Fe (as noted by Trip Advisor). I knew more. If the hotel would train the Concierge on the attractions, restaurants etc in Santa Fe my review would be a 5 star. Take note Corey - have Jess train the staff as we discussed!! I will be back!

  • Stayed July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Valeriel2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
Very many thanks for staying with us and I have passed on your kind words to Corey and Jess and all the staff - except, of course, to the concierge on duty at that time.

Please accept my apologies for her lack of knowledge on the “happenings” in Santa Fe, but thank you for bringing this to my attention! It has already been addressed!!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level Contributor
159 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed July 31, 2014

We had a very nice stay at the Hotel Santa Fe. We stayed in the Hacienda, which is located in a separate building from the main hotel. The Hotel Santa Fe is a nice setting with artwork throughout the Hotel and the Hacienda. We had breakfast in the hotel dining room each morning during our stay and found the food to be quite good. The hotel service is excellent and the staff friendly and responsive to our requests. We generally had no problems with the hotel other than with the Internet connection. We found the Internet connection to be sporadic and had to call on more than one occasion to speak with them about the Internet. Although the hotel staff was helpful in finding ways to help us get Internet access, this is something that they should address.

  • Stayed May 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank tsogl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
Rest assured that we are indeed improving our internet access as I write this response to your kind and constructive commentary. I apologize for the inconvenience you were caused and we are adding access pints as the load from our guests continues to increase.

chenoho mima téwe yo tha - We thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2014 via mobile

I have stayed here in the last and have always been pleased with everything. This time, when I checked in the service was just as great and once I got to my room I had a welcome back basket. This hotel is amazing with their service, food and quality of the rooms. Easy to maneuver around and the shuttle service is great!
Beautiful hotel, a great place to stay and awesome staff.

Stayed July 2014, traveled on business
Helpful?
2 Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
I am so delighted to learn that you were “pleasantly surprised” and thank you for staying with us!!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 30, 2014

We thoroughly enjoyed our stay-favorites being the enclosed patio area for meals, the evening music, and the transportation to tourist locations. The staff was very friendly and helpful. Our suite was artistically decorated. The pool area was secluded and partly shaded.

  • Stayed June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank mjsolson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, responded to this review, August 7, 2014
I am delighted to know that you had an “enjoyable visit” and that we took good care of you.

chenoho mima téwe yo tha - We thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe

Property: Hotel Santa Fe
Address: 1501 Paseo de Peralta, Santa Fe, NM 87501-3721
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#4 Spa Hotel in Santa Fe
#5 Luxury Hotel in Santa Fe
#7 Business Hotel in Santa Fe
#10 Romantic Hotel in Santa Fe
#15 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Fe 4*
Number of rooms: 163
Official Description (provided by the hotel):
Offering spacious accommodations along with cultural activities, this Native American-owned hotel is situated in Santa Fe's Railyard District and features exceptional on-site spa services and gourmet dining options. Hotel Santa Fe offers a unique cultural experience with on-site ceremonial dance performances, historical storytelling and an on-site gift shop featuring hand-made crafts. Guests can also enjoy relaxing around the outdoor fireplace and listening to live Native American music. Guests at the Hotel Santa Fe can also enjoy Native American-inspired cuisine at the on-site Amaya Restaurant or unique cocktails at Amaya Bar. The hotel also features an outdoor swimming pool and lush outdoor gardens. In the area surrounding the Hotel Santa Fe, guests can easily discover a number of art galleries, museums and restaurants. Historic downtown Santa Fe is also located only a short distance away. ... more   less 
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Also Known As:
Hotel Santa Fe & Hacienda Santa Fe
Hotel Santa Fe And Hacienda And Spa

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