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“Great place, wish I were there more than one night” 5 of 5 stars
Review of Hotel Santa Fe, The Hacienda and Spa

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Hotel Santa Fe, The Hacienda and Spa
Ranked #12 of 61 Hotels in Santa Fe
Certificate of Excellence
GreenLeadersSilver level
San Mateo, California
Level Contributor
123 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“Great place, wish I were there more than one night”
5 of 5 stars Reviewed June 18, 2014

I stayed here one night thanks to Hotwire - it was a quick business trip. I wish I were there for longer, and ideally with my husband. The room was lovely. Not very large, but had a fireplace, nice bathroom, and very comfortable bed. The artwork in the Hacienda was nice. I went to the wine hour in the evening, and the hosts had good suggestions for places to eat. It is about a 15 minute walk to the Plaza - and since it's a bit away from the Plaza it is very quiet.

I had breakfast as well - it was fairly basic but everything was good.

Parking is free, and the grounds are nice.

Service was excellent.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank JoKnits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 27, 2014
We do hope you will bring your husband to stay with us soon - and for longer than one night!

chenoho mima téwe yo tha - We thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,286 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (401)
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English first
philadelphia
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 10, 2014

I am writing this from the hotel. We have been here 4 nights. It is a beautiful property. We requested a quiet room a nd were placed on the 3rd floor back. Room faces parking lot which I believe is quieter than the rooms overlooking the pool. The rooms are clean and comfortable. We are in the hotel section, not the hacienda, and found the room to be very nice. Large flat screen tv. Maybe we are not as picky as some travelers, but we found the room to be a perfectly fine size for 2 adults and a tween. In terms of distance, it is .7 miles to the plaza. We have walked back and forth multiple times on most days. We caught the shuttle in to town a couple of times. For reasoably fit people wearing walking shoes, it is a easy 10 to 15 minute walk. If you would not walk 10-15 minutes to get somewhere at home, this will probably be too far for you to walk, so plan on driving and parking, or taking the shuttle. Pro tip, there is a Whole Foods less than .5 mile in the opposite direction from town, it is huge and well stocked. We did some takeout breakfasts and dinners here when we didn't feel like eating out.

Stayed June 2014, traveled with family
Helpful?
2 Thank beezneez123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
Thank you so much for staying with us and your kind comments remind me to “get back on track” with my own exercise program!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
156 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed June 7, 2014

The hotel is co-owned by a pueblo tribe which is a great reason to stay here and support Native American rights in NM, rather than staying with 1 of the huge chains. The décor and atmosphere were outstanding. The lobby area and all common areas have glorious artwork, ambience, color scheme, taste. The room was on the small side and some items missing though they brought them immediately. Some parts of the suite (bathroom, kitchenette) were faded and the balcony was over a trash area so not great for sitting. Pool small, spa also small. However, overall I would go back here. It is a short walk from the old town, has a shuttle, great service, and wonderful live music - Indian flute player who is there regularly on weekends.

Room Tip: Am not sure the suites are worth the money, they are small
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Green Features: The good news is this is Native American owned and not part of a conglomerate; income helps to support a small and impoverished pueblo tribe.
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank travelwriterBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
Many thanks for staying with us and please note that the people of Picuris Pueblo greatly
appreciate your kind words and custom. Please come back soon!

kowaen mina so thuu puchi - Have a great day!
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Carmel, Indiana
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 5, 2014

The service is fabulous here and I have no complaints. We stayed in Mid-May 5 nights, and had a suite with balcony. Rm was quiet. The staff even took my mother to hospital in the shuttle one day when she became ill. The restaurant and staff were all good. The pool area is nice. You can walk over to the railroad station area to a couple restaurants etc. But this hotel is not within walking distance of the downtown plaza if you are looking for that. We did wait for the shuttle one day and it never arrived so we drove ourselves around town.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank HoosierIU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
I am so sorry to learn of your disappointment with our shuttle service and my apologies for the inconvenience you were cause - we can and will do better!

Many thanks for staying with us and we all hope your mother is well and doing fine!

chenoho mima téwe yo tha - We thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Richland Hills, TX
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 5, 2014

Thursday, June 05, 2014

Mr. Paul Margetson
General Manager
Hotel Santa Fe & Hacienda
1501 Paseo de Peralta
Santa Fe, New Mexico 87501


Your hotel is one of the main reasons we travel to Santa Fe. Sure, Santa Fe is a mecca for southwestern jewelry and bargains on all sorts of stuff. We love the history and the many interesting sights and structures. We keep coming back to Hotel Santa Fe & Hacienda because of the warmth and service of the people.

We particularly enjoy the comfort and quiet of the Hacienda. The rooms are spacious and very well maintained. We feel welcomed by the staff and the beautiful surroundings. Please convey our special thanks to Lupo, Robert, Javier, Richard, Sarah, Shawna and Maritza for making our stay so comfortable. Please tell Herman we especially enjoyed his warm greeting and friendly manner.

It was our pleasure to be among the very first guests on opening night for the indoor/outdoor area of Amaya restaurant. The area provides a scenic addition to your dining facilities. The food is always delicious at the Amaya. This trip, we enjoyed the salmon. What a feast.

Of course, the hospitality room in the Hacienda is always a restful place after a long day of driving or a hard day of shopping or sightseeing. The wine and snacks are a big plus. Service is terrific…attentive and friendly. We can always count on excellent recommendations from the “butlers” for sightseeing or dining if we want to venture out for the evening.

As always, we look forward to our next visit to the Hotel Santa Fe & Hacienda.

Sincerely,

Sue & Joe Fleming

Room Tip: The Hacienda is our favorite. It's a bit more upscale than the hotel, but both are great.
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Green Features: Owned by Native Americans, the facility is extremely environmentally friendly.
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Travelers006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
Dear Mr. and Mrs. Fleming,

It was great to see you again and I am sorry I did not have more time to spend with you - maybe next time!

Your wonderful words of kindness are so very encouraging and we all love having you stay with us. Thank you, thank you, thank you - you have made our day!!

We so look forward to seeing you again which we hope will be soon? In the meantime, we all wish you great happiness and good health.
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Pelham, New York
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed June 4, 2014

We stayed in a suite at the Hacienda which was spacious and well appointed. Service was great and there was a nice outdoor balcony. The breakfast and happy hour in the hacienda were very well done with great service and a very pleasant space. This is well above the usual standard for hotel clubs.
The decor was very well done with a lot of modern Native American art throughout.

Room Tip: Stay in the hacienda if you can afford it
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Gosnold10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
Thank you for staying with us and I am delighted to learn that we took such good care of you - and that you enjoyed the decor/art collection. Many thanks!

thu xonn chiimen iy a whachii wye wye - May Your Travels Bring You Back Soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eagle, Colorado
1 review
5 of 5 stars Reviewed June 3, 2014

My friend and I were looking for a way to start our recent retirement. We spent three nights at the Hotel Santa Fe and were so pleased with our online booking. We had a junior suite which was perfect for us. The staff could not have been more friendly. Everyone from the front desk staff, to housekeeping, concierge, restaurant wait staff, shuttle drivers, and spa employees were so incredibly friendly and helpful. We enjoyed having the shuttle rides available, like having a private driver at our beck and call. The recommendations of restaurants and reservations made were on target. The spa experience was wonderful. Coffee in the morning on each floor was much appreciated. Food in the restaurant was excellent. We will be back!

Room Tip: Ask for a room with a balcony overlooking an area that does look out to the rooftop. Third floor wa...
See more room tips
  • Stayed May 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cynthia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PaulMargetson, Owner at Hotel Santa Fe, The Hacienda and Spa, responded to this review, June 26, 2014
I am so delighted to know that you chose to stay with us to celebrate your recent retirement! Thank you so much for your wonderful compliments which have been passed on to all of our staff and we hope you will return soon!

Wishing you both a very happy retirement!

chenoho mima téwe yo tha - We thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Santa Fe, The Hacienda and Spa

Property: Hotel Santa Fe, The Hacienda and Spa
Address: 1501 Paseo de Peralta, Santa Fe, NM 87501-3721
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#4 Spa Hotel in Santa Fe
#5 Luxury Hotel in Santa Fe
#7 Business Hotel in Santa Fe
#10 Romantic Hotel in Santa Fe
#15 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Santa Fe, The Hacienda and Spa 4*
Number of rooms: 163
Official Description (provided by the hotel):
Offering spacious accommodations along with cultural activities, this Native American-owned hotel is situated in Santa Fe's Railyard District and features exceptional on-site spa services and gourmet dining options. Hotel Santa Fe offers a unique cultural experience with on-site ceremonial dance performances, historical storytelling and an on-site gift shop featuring hand-made crafts. Guests can also enjoy relaxing around the outdoor fireplace and listening to live Native American music. Guests at the Hotel Santa Fe can also enjoy Native American-inspired cuisine at the on-site Amaya Restaurant or unique cocktails at Amaya Bar. The hotel also features an outdoor swimming pool and lush outdoor gardens. In the area surrounding the Hotel Santa Fe, guests can easily discover a number of art galleries, museums and restaurants. Historic downtown Santa Fe is also located only a short distance away. ... more   less 
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Also Known As:
Hotel Santa Fe And Hacienda And Spa
Hotel Santa Fe & Hacienda Santa Fe

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