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Four Seasons Resort Rancho Encantado Santa Fe
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Savings alert! 12% below average rates

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Reviews (928)
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Reviewed December 10, 2012

This resort is just outside of Santa Fe which allowed us to take in the beauty of New Mexico! My husband and I hiked up one of the hills and got some beautiful pictures of the sunset. The staff was extremely kind and helpful and worked quickly to accommodate any needs.
We loved our casita with both an indoor and outdoor fireplace. They will even come and start the fire for you if you wish, but my husband enjoyed doing that himself. We had plenty of firewood to keep our fire burning all night. The bed and room were updated and comfortable. The bathroom was luxurious and our favorite part was the heated floors. We will definitely stay here again if we return to Santa Fe.

  • Stayed: December 2012, traveled as a couple
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4  Thank misspaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammy T, Executive Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this reviewResponded January 10, 2013

Thank you for taking the time to review us in regards to your recent stay at Four Seasons Resort Rancho Encantado!
We are so pleased that your family enjoyed your visit - everything from your room to the Resort. Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.
Once again, thank you for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012 via mobile

We had begun our trip in old town Santa Fe at the Rosewood there . It was OK... And though we love Rosewoods( Caneel Bay, Little Dix and the Mansion in Dallas... )The Santa Fe Resort by its location was limited to a very tiny confined in town space. We longed for wide open spaces and thus sought another place to rest our heads. The four Seasons was the. Most wonderful suprise! Formerly an Abergene resort it was somewhat uninspired... But in a rather remote and lovely setting. The influence of the Four Seasons mark is just what the Dr. Ordered. The service from housekeeping to bar tending to management was outstanding. We were offered free of charge a private driver to transport us to and from downtown Santa Fe at our request. And incredibly offered a brand new Mercedes convertible to your the beautiful adjacent areas at our leisure . ( we took it for a whole days excursion to the pueblo ruins.., and national park area ... nice!:-)... Especially great to not feel any if the pretense that sometimes happens in upscale resorts... Just sincere great relaxing property .

  • Stayed: October 2012
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4  Thank packedpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Executive Assistant to Ms. Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this reviewResponded December 3, 2012

Thank you for sharing your comments on Trip Advisor following your recent stay with us.

We are so pleased that you enjoyed your visit - everything from the service to the Resort. Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Sincerely,
Cindy Racco
General Manager

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Reviewed November 17, 2012 via mobile

This place is incredible. Where do you start when your visit is flawless? The staff was so friendly from check in to check out. The setting and landscaping will truly make you fall in love with the southwest. The rooms are large yet cozy and we loved the heated floors, large soaking tub, walk in shower and beautiful limestone vanity in the bathroom. The bed was so comfortable that we didn't miss our TempurPedic! The restaurant... Heaven! We had breakfast, brunch, and dinners here and both of us agreed that it is the finest dining in Santa Fe. Simply exquisite. And Fadi, the restaurant manager, was so accommodating and made me feel so special on my birthday, bringing me a beautiful apple pastry dessert surprise. We are diehard foodies and were thrilled at the menu. We ordered several selections, all delicious. The spa was also amazing, I had an incredible massage and the best mani/pedi of my life. Loved the Butter nail polishes, it was so hard to decide on my color! Overall, we just want to move in.

  • Stayed: October 2012
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5  Thank Chrisandstef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this reviewResponded November 19, 2012

Thank you for taking the time to write a review from your recent stay at Four Seasons Resort Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, Spa, and Terra Restaurant. Your thoughtful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your thoughts from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

Sincerely,

Cindy Racco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2012

My wife and I really enjoyed our stay at this property. The Four Seasons Team went out of their way to make the visit very enjoyable. I booked on line directly with Four Seasons. The following day I received a call from Antoinette, the concierge asking if there was anything I needed. My requests were: please have a large bouquet of sunflowers in the room for my wife"s birthday and make 2 great dinner reservations. Antoinette came through for us. Thank You!

We stayed in a 2nd floor casita, number 14 and took advantage of the 3rd night free offer. Room and bathroom were large and we used the fireplace every night. Location was not great, mainly because of the parking lot reconstruction project that is underway. We did not request to be moved as the noise was not an issue and we were out all day.

Spa was excellent. Sabrina and Monica...Thank you!

We also took advantage of the shuttle service in the evening back and forth to the restaurants downtown and on Canyon Road. Joey was our driver each night and was always accommodating our requests.

We enjoyed breakfast each morning, especially the granola. Every request we made to our server Gustavo was always met with the response "of course." We especially appreciate the birthday muffins brought out. We ordered dinner off the menu from the hotel's restaurant but sat in the bar area which is very nice. Scallop's with risotto were awesome.

Four Seasons is the resort's new property management company. This was our first visit to Santa Fe, but we are loyal and frequent guests of Four Seasons hotels. The staff in Santa Fe is excellent. While the shopping and galleries are nice to visit during the day, we are very happy we decided to stay just outside of town. We recommend this resort.

Room Tip: While parking lot renovations are underway, request a room that is away from the construction area.
  • Stayed: November 2012, traveled as a couple
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4  Thank Joe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Assistant to Cindy Racco at Four Seasons Resort Rancho Encantado Santa Fe, responded to this reviewResponded November 19, 2012

Thank you for sharing your comments on Trip Advisor following your recent stay with us.

I am delighted that you enjoyed your time with us for your wife’s birthday and I appreciate your feedback. At the same time, I would like to apologize for the inconvenience that we may have caused you while we are in the process of beautifying our Resort’s grounds.

We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope that we have the opportunity to personally welcome you back to the Four Seasons Rancho Encantado Santa Fe in the near future.

Sincerely,

Cindy Racco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 11, 2012

There is no better place to stay in Santa Fe. The natural setting in the foothills of the mountains is gorgeous (the sunsets are pure poetry), and at night, the sky is freckled with millions of stars. Our room was incredibly spacious and comfortable, with down feather pillows, a wood-burning kiva fireplace, private patio, and a massive bathtub that was practically big enough to swim in. The WiFi connection was strong, and service was impeccable (you can even get a "fire butler"!) The spa has 15 different treatment rooms, and the men's and women's areas are separate, so swimsuits are optional in the hot tubs (there is a couple's hot tub, as well). Terra, the restaurant, serves a mind-blowing array of Southwestern and international dishes with a locavore twist, as chef Andrew Cooper uses ingredients fresh from local farmers' markets. The Saturday morning hikes with Hans are highly recommended to add more angles and history to this already stunning experience.

  • Stayed: November 2012, traveled on business
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4  Thank Niki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CindyRacco, Social Media Coordinator at Four Seasons Resort Rancho Encantado Santa Fe, responded to this reviewResponded November 12, 2012

Thank you for the wonderful review of your recent stay at Four Seasons Resort Rancho Encantado Santa Fe!

We are so pleased that you enjoyed your visit - everything from your room, your fireplace, resort grounds, spa, and especially our service. Chef Andrew was pleased to hear you enjoyed his cuisine. Hans is truly fond of taking guests on those morning hikes! Your insightful comments are truly appreciated. We are always extremely delighted to hear such positive feedback from our guests.

Thank you again for taking the time to share your impressions from your visit. We hope to have an opportunity to welcome you back the next time your travels bring you back to Santa Fe!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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