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Reviews (388)
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All reviewsthe penthousesteam showergranolarooftop deckheated floorsparking garagecommon spaceparking spotfrosted glassreserved parkingfruit bowlwalking distanceeuropean stylefull kitchenperfect locationmodern hotelbeautiful view of the harbor
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Reviewed June 14, 2017

This gem of an inn is right at the ferry within walking distance of restaurants etc...amazing views all around. We stayed in penthouse two... huge for our two teens and us. Amazing views from the entire suite. Two full bedrooms, two baths and an extra alcove with bed for one of our teens. Gorgeous, seems brand new. Amazing private roof deck. Very high end inside, steam shower... comfortable beds, lovely products. They leave milk, juice and coffee, granola, and coffee each day. Love it here- would 100 percent stay here again as a couple or with kids. We were only here two nights- wish it could have been a week! A great spot to stay and explore other islands as well!

Room Tip: Make sure you get a room with a terrace, or deck, or a view!
  • Stayed: June 2017, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank kim7847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded June 19, 2017

Hello kim7847,

Thanks so much for your visit and for taking the time to share your ‘amazing’ experience with us!

Penthouse 2 is definitely a deservedly popular spot for families so we’re delighted that you all found it to be just right for your visit to Friday Harbor. We’re also happy to hear that you appreciated all of our complimentary goodies, and that you got the chance to enjoy the roof deck!

We look forward to welcoming you back and hope that you do get the chance to stay longer next time!

All the best,

The Island Inn ‘wish it could have been a week’ Ambassadors

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2017

We absolutely loved our stay! Sweet 5 is perfectly nestled in the back corner of the lot with just the right amount of privacy and shade. We were still able to enjoy our sunny patio in the morning with coffee. The location is right in the middle of all the stairs, so it was just two flights up or a few flights down to the main walking areas. I was so impressed with the location as there were not a shortage of things to do each day and we actually never needed our car for the entire weekend. Note to self, just walk on the ferry next time. We always travel with our pup, and the entire staff was incredibly friendly with her. Friday Harbor is always such a fun dog friendly town, but the Island Inn was the icing on the cake for us.

Room Tip: Sweet 5 is secluded in the back, perfect for dogs who are distracted by passerby's.
  • Stayed: May 2017, traveled with friends
    • Value
    • Location
    • Service
Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded May 30, 2017

Hello Anne T,

We’re thrilled to hear that you loved your experience with us!

Sweet 5 sure is a ‘sweet’ spot that offers a tremendous amount of comfort tucked INN the back corner of our hotel. As you note, we love welcoming puppies to our cushy digs and have hand-picked three puppy-friendly accommodations with their comfort, and yours, top-of-mind. Thanks so much for your visit and for taking the time to share these flattering comments.

We can’t wait to welcome you and your pup back for another visit off the coast of ordinary!

All the best,

The Island Inn ‘travel with our pup’ Ambassadors

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Reviewed May 26, 2017

The Island Inn at 123 West Street in Friday Harbor, WA is an Inn that understands that the guest is #1. Every touch point makes you feel welcome. The rooms are very large and well appointed with an abundance of goodies...from robe to fresh coffee grounds to milk in the refrigerator to my favorite amenity: high quality ablutions for shampoo, lotion, and more. I needed something delivered - "no problem". I needed information...they had what I needed. Lovely staff in every dimension.

Room Tip: We were in Suite 1 - it was fabulous.
  • Stayed: May 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank RhinbeckLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded May 30, 2017

Hello RhinbeckLover,

You’re spot on – we’ve hand-crafted our guest experience to be INNtuitive and welcoming. From our communications to our customized arrival experience, to our top-notch team, our entire experience is designed to be ‘off the coast of ordinary.’

We’re delighted that you appreciated our complimentary goodies as well as our amenities and endless assistance. We sincerely appreciate your recent visit and can’t wait for your return!

All the best,

The Island Inn ‘the guest is #1’ Ambassadors

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Reviewed May 22, 2017 via mobile

Th Island Inn was one of the best hotels that I stayed in. The room was exceptional clean and the amenities were unique (I.e. Free fruit). We also had a great view of the harbor (see pic)! The receptionist were helpful and offered great advice on where to eat as well as things to do around the island. Overall, I would highly recommend this place if you are visiting San Juan islands.

Stayed: May 2017, traveled as a couple
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded May 26, 2017

Hello John W,

We appreciate your visit and are humbled to be one of the best hotels that you’ve visited! Our Team Clean is among the best INN the business so we’re thrilled that you enjoyed your spotless accommodations as well as the activity and dining recommendations shared by our Experience Ambassadors.

Thanks so much for your recommendation and for taking the time to share your experience with us. We can’t wait to welcome you back for another visit!

All the best,

The Island Inn ‘long weekend’ Ambassadors

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Reviewed May 20, 2017

Our family recently had the pleasure of staying here in one of the penthouses and could not have been happier. The staff is phenomenal and go out of their way to do everything in their power to make your stay a memorable one. Little touches such as the fresh fruit and Granola make these huge "apartments" feel like home. The decor is very European and we made great use of the electric fireplace and comfy furniture! The full kitchen came in handy as well, since there is a grocery store right around the corner. The location of the Inn is ideal....within walking distance to shops, as well as to the ferry and seaplane. Friday Harbor is a perfect location for whatever you want...island hopping, shopping, dining or just watching the world go by.

Everyone loves the Inn, so this review make get lost in the shuffle, but I really want the staff to know how much we appreciated their kindnesses and sincere warmth. We could not have been happier nor felt more cared for!

  • Stayed: April 2017, traveled with family
    • Value
    • Cleanliness
    • Service
Thank dejs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded May 26, 2017

Hello dejs,

We sincerely appreciate your visit as well as the time that you’ve taken to share your experience with us. We’re thrilled that you enjoyed a comfortable stay and found our team to be top-notch!

As you note, we do all that we can to craft off-the-charts experiences for our guests and firmly believe that every detail matters. Hence those endless little touches that help you feel at home off the coast of ordinary! We’re also happy to hear that you found your equipped Penthouse kitchen, cozy fireplace, and our location right INN the middle of town ideal for all of your endeavors.

Rest assured that your flattering comments are the highlight of our day as well as the talk of our team and won’t possibly get lost in the shuffle. Heartwarming comments like yours compel us to work harder to ensure that your next experience with us is even more memorable!

All the best,

The Island Inn ‘feel like home’ Ambassadors

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