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All reviews granola fresh fruit modern hotel perfect location walking distance common room little touches tea and coffee whale watching penthouse theo ferry amenities island deck oj sheets
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Reviewed September 9, 2016 via mobile

We stayed at the island inn for three nights as part of a visit to the northwest and San Juan island. The room that we stayed in (actually a two bedroom suite with full kitchen!) was especially comfortable and well appointed. We had a view looking out on the harbor from a huge panel of large windows, and even had our own patio on the roof to have our evening happy hour celebration. It was truly amazing.

The staff was also helpful in making sure that we were given suggestions for dinner and checking to see if there was anything else they could do to help us. When the room was overlooked in the daily cleaning, the person running the check in came up and personally fixed the problem, making the beds, changing out the towels, and making sure the coffee, tea, and sugar we're replenished to our liking. I couldn't ask for more. I would suggest this place to anyone who would like a truly high class accommodation with an attentive staff.

Date of stay: August 2016
Trip type: Traveled as a couple
Thank Sstagnit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded September 23, 2016

Hello Sstagnit,

We sincerely appreciate your visit as well the time that you’ve taken to share your experience with us! Penthouse 2 is truly an amazing spot so we’re thrilled that you found your accommodations especially comfortable and well-appointed.

We do all that we can to ensure that our guests enjoy an exceptional experience and, if there is an oversight, we’re all happy to jump INN to provide an immediate resolution. We are delighted that you appreciated our attentive team and thank you for your recommendation.

We look forward to your return!

All the best,

The Island Inn ‘couldn't ask for more’ Ambassadors

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Reviewed September 9, 2016 via mobile

Only one night but loved it. Large clean room right by harbor and staff was very helpful. Offered to stay late if we wanted/needed to finish eating first. Fresh fruit was great touch as were bathrobes

Date of stay: August 2016
Trip type: Traveled as a couple
Thank davidmU8652YD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded September 23, 2016

Hello,

Thanks so much for your visit and for taking the time to share these comments! We’re happy that you loved your overnight with us and can’t wait to welcome you back for an extended experience!

All the best,

The Island Inn ‘very helpful’ Ambassadors

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Reviewed August 27, 2016

We took the room with the best view of the harbor (Penthouse 2); not by choice - it was the last room with a view left when I made our reservation. It was much to large for the two of us - 2.5 bedrooms, 2 bath - but it was beautiful. I am glad we got this room. Sitting on the deck overlooking the harbor and watching the people/boats/planes/ferries was relaxing and a great way to enhance the experience of this harbor town.

Room tip: A room with a view of the harbor is a must.
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank MandJFortLauderdale
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded August 29, 2016

Hello MandJFortLauderdale,

We appreciate your visit as well as the time that you’ve taken to share these kind comments regarding your recent experience with us! Penthouse 2 is indeed our largest accommodation and offers arguably the best views of the active harbor from the inside or outside.

We’re delighted to hear that you enjoyed going with the slow with us and can’t wait to welcome you back!

All the best,

The Island Inn ‘harbor town’ Ambassadors

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Reviewed August 22, 2016 via mobile

The small things in life are what matter. And the staff at 123 West know this too! A named parking spot in the garage, fresh milk in the fridge, granola and fruit for breakfast, a proper teapot, delightful robes...this place IS luxurious but in an off beat way which we loved. We stayed in one of the penthouses and had a spectacular view over the harbour and a delightful apartment with the bedroom upstairs! Despite being so close to the boats coming and going, it was not noisy at all and we loved sitting with a glass of wine in the evening on the balcony watching life pass by and the sun go down. We left wishing we had another day to spend on the island and to enjoy the apartment. As it had a small kitchen with everything you need, we just popped up the road to the pub get supper each night and brought it back to enjoy in our own 'home'. Lovely!

Date of stay: August 2016
Trip type: Traveled as a couple
1  Thank FlightyFeline
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded August 29, 2016

Hello FlightyFeline,

Yes – it’s all INN the details! We’re thrilled that you enjoyed your experience off the coast of ordinary with us and that you appreciated all of our attention to the ‘small’ things – including a proper teapot!

We agree that Penthouse 1 offers a spectacular setting to engage with the active harbor and drift away watching the boats and planes gliding in and out. And, with an equipped kitchen, who could leave?!

We can’t wait to welcome you back ‘home!’

All the best,

The Island Inn ‘off beat’ Ambassadors

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Reviewed August 17, 2016 via mobile

I have traveled constantly and have never stayed anywhere like this before. It is a hotel with hotel type rooms, but the penthouses are like condos! Amazing property with enclosed parking. All high end appliances, full kitchens, rooftop decks and more! They leave a wonderful array of fruits, granola, and milk in your room. Coffee, juice, tea and all the things to go with it. Condo/Penthouse 1 is amazing. All rooms have waterfront views of the harbor with Windows all around! This place gets an A++++.

Date of stay: August 2016
Trip type: Traveled with family
Thank Wendy32413
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
123Innkeeper, Guest Relations Manager at The Island Inn at 123 West, responded to this reviewResponded August 18, 2016

Hello Wendy32413,

Thanks so much for your recent visit and for taking the time to share your experience with us! We’re flattered by your ‘A++++ rating’ and agree that Penthouse 1 is certainly a spot unlike any other.

While not all of our rooms will offer the views that you enjoyed, we do offer all of the same welcome goodies, dreamy linens and luxurious bath amenities in each of our accommodations.

We look forward to welcoming you back for another visit off the coast of ordinary!

All the best,

The Island Inn ‘One Of The Best Places’ Ambassadors

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