We booked this "roach motel" while we were still in WV because we were relocating (Army) to San Antonio and had not yet obtained housing. The pictures were nice and simple, nothing fancy. We didn't have a whole lot of choices because we are a family of 7. This did meet that need. The "suite" was a small living room with older, mismatched furniture. The barstools were missing, we had to ask for them and didn't get them for 4 days. The kitchen area had ripped, peeling floor tile, the bar area was apparently used as a cutting board. There were small black ants in one of the bathrooms and cockroaches would appear occassionally. There are two small bedrooms and bathrooms. The beds were hard, barely any cushion and the sheets were dingy at best. One bathroom sink had an old corroded, cracked faucet that we brought to the front desks attention, it took about 2 days for this to be replaced. The ceiling fan in one room was so dirty I HAD to clean it myself. There was supposed to be once weekly housekeeping....that never happened. We cleaned ourselves. We asked at the front desk if we had any mail and they told us they had been trying to call. Come to find out the phone for the room was in a kitchen cabinet and didn't work properly. They never replaced it. We were put in the farthest building in the back, I guess you get forgotten there. The outside was always dirty, cigarette butts and trash everywhere. None of the other guests cleaned up after their dogs so the stench of dog feces was always present. Several kids always played in the parking lots, some very young and unaccompanied by adults. Just downright trashy. We would never stay there again!!
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- Also Known As:
- Fiesta Inn And Suites
- Fiesta Hotel San Antonio