The location of the Westin Riverwalk in San Antonio is prefect, front deck customer service was excellent, the room was large, bed comfortable, balcony wonderful and the restaurant on site is very good. We could walk everywhere we wanted to go from this location, it was prefect, we had drinks and dinner at the restaurant on site and we were very pleased w/ the service and meal. We enjoyed our stay at this hotel and will go back!!
The only reason I didn't give this hotel a five star was the housekeeping was off a beat, they didn't replace soap,the coffee that was used wasn't replaced and I hate to point this out, but the toilet paper in the bathroom was awful, plus the towels were not soft, I expected better!! When we told the front deck our complaints the person checking us out took us right over to Starbucks and bought our coffee for the morning, a nice touch!! She was also going to made housekeeping aware of our concerns.
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin