From the time we arrived it was evident this Westin property upholds their gold standard for service. Every single staff member was courteous, friendly, and accommodating. The lobby is elegant and the view of the Riverwalk added to the appeal of this property.Room was on the city side, so that was disappointing, but our friends got a room on The River side. Make sure you ask for a Riverview room - it is worth it. Wireless internet access comes at a steep price, so make sure you register for Westin rewards and you will get it free. The bath amenities are first class, they provide you with complimentary drinking water, and the room had a fully stocked bar with surprisingly reasonable prices ($7 for drinks). The linen was outstanding, with thick, thirsty towels and their signature heavenly bed was indeed heavenly! The shower was impressive but the water pressure was disappointing. The higher the floor, the weaker the pressure. Kudos for the green/sustainable toilet.
We enjoyed their free crackers and cheese in the afternoon, but it was a disappointing spread for a Westin, We had their red sangria which they tout as their specialty. That came at a steep price and mediocre quality. As avid sangria lovers, this was a middle of the road sangria and whatever you do, do not order the white sangria.
The bar at their restaurant was excellent and Zocca restaurant was surprisingly good. Every dish we ordered was delicious, and the service was 5 star. We had a great dinner - make sure you order the gelato sampler for dessert. Outstanding taste and presentation. Wine selection was also outstanding with a range of reasonably priced wines. Ducks meander through the restaurant, and while we were dining, a whole family came by our table with 4 little chicks. Absolutely precious!!
- Official Description (provided by the hotel):
- Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more less
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- Also Known As:
- The Westin Riverwalk Hotel San Antonio
- Westin Hotel San Antonio
- Westin San Antonio
- Westin Riverwalk
- San Antonio Westin