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“Lovely hotel right on Riverwalk”

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The Westin Riverwalk, San Antonio
Ranked #5 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed March 20, 2013

We stayed here for 3 nights and had a fantastic stay. Our room was large and comfortable with a balcony overlooking the Riverwalk. We were there over St. Patrick's day and enjoyed watching the boat parade on the Riverwalk from our balcony! Check-in was easy and all staff from front desk, to bellmen, valet and concierge couldn't have been any more friendly or helpful. The service was fantastic! David, the concierge was extremely knowledgeable and helpful and learned of our upcoming anniversary and sent us a lovely bottle of wine and chocolate covered strawberries to our room. What a nice touch! Thanks again, David! We would definitely return to this hotel again.

  • Stayed: March 2013, traveled as a couple
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1  Thank louolym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,677 - 2,683 of 4,088 reviews

Reviewed March 18, 2013

We stayed here 3 days for the week of spring break ....even with the huge busy crowd we were always treated much like a VIP guest even though we were just regular tourist on a mini vacay. The service is top notch, the valet and door guys made us always feel like they were welcoming us home and we never walked through the lobby without being greeted by at least 4 or 5 hotel staff. Kids were most impressed with the rain shower in our bathroom and the terrace was fun to watch the river walk action at night, we will be back again and again

  • Stayed: March 2013, traveled with family
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1  Thank LGT777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2013

This is a good property, with nice rooms and an excellent location right on the Riverwalk, but just a few minutes off the busiest stretch. It's an ideal place to start and end your walks along the waterways. The location is central and you can walk easily to all the spots in central San Antonio as well as along the water.

We got a nice room, double beds instead of King, but on the river side, which counted as a decent room. The hotel was very busy every night we were there, but they did pull a fast one with our confirmable Suite upgrades, showing no suites available on Saturday night until they struck our upgrades out - no dice; magically such Suites became available two hours after our upgrade was denied. Pretty unrealistic stuff, guess they were counting on us not being back? :D

The restaurant was actually pretty decent, will post a separate review for that.

Room Tip: River side is nicer, not just because you get to see the waterways, but also because you see some wo...
  • Stayed: March 2013, traveled as a couple
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Thank MarcdSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

This was our first visit to San Antionio and one of many at Westin properties. We were pleasantly surprised with the City and the Westin. The location of the Hotel was perfect, with the Riverwalk right outside the back door. The rooms were nice, typical of Westin properties. The service was a cut above. We found the entire staff courteous, friendly and anxious to please. Standouts were Luis M. (room service), Raul (restaurant), and particularly David, the Concierge who's home town knowledge of the area coupled with his candid, dry sense of humor made for a truly exceptional experience and one worth repeating.

Room Tip: Get a room on the riverwalk side if possible.
  • Stayed: March 2013, traveled as a couple
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Thank bobc800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2013

Enjoyed this hotel very much, great location on the Riverwalk. Hotel is located in a much quieter area than other hotel on the River, but still has great accessibility to all attractions. Hotel staff was friendly. Nice lounging area at the pool. hotel bar & restaurant have a prime location & is gorgeous...food & drinks very good (although they ran out of what we were drinking). Very nice clean rooms, don't know if I would return to San Antonio, but if I did, I would return to this hotel.

  • Stayed: March 2013
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1  Thank katie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 16, 2013

The Westin offers comfortable beds and spacious rooms. The hotel offers a nice restaurant onsite and the lobby / balcony areas are always spotless. The highlight is their concierge staff, David. Personable, honest and a very nice man. Makes my decision of where to stay the next time I'm staying downtown.

Room Tip: Rooms facing the Riverwalk can add noise from passer-bys, but off the beaten path so shouldn't b...
  • Stayed: March 2013, traveled on business
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Thank Banagirl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

We (two parents, two kids) stayed at this Starwood Hotel, since we're SPG members. We got a nice big room with two double beds and got a typical Westin experience. I finally took advantage of the opportunity to borrow running shoes, and used their gym. As strange as it is to 'borrow' running shoes, I wouldn't have brought them on my own, anyways. The gym has iPod/iPhone integration in their stationary bikes.

Location wise, this hotel is very close to the riverwalk and about a 15 minute walk from the Alamo. A Shipley Donuts shop nearby the hotel has melt in your mouth donuts.

  • Stayed: February 2013, traveled on business
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Thank NYC_family_of_four
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Riverwalk, San Antonio

Address: 420 W Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in San Antonio
#3 Romantic Hotel in San Antonio
#3 Luxury Hotel in San Antonio
#4 Business Hotel in San Antonio
#4 Family Hotel in San Antonio
Price Range: $202 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin

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