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“Awesome experience” 5 of 5 stars
Review of The Westin Riverwalk, San Antonio

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The Westin Riverwalk, San Antonio
Ranked #7 of 359 Hotels in San Antonio
Certificate of Excellence
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome experience”
5 of 5 stars Reviewed January 30, 2013

Spent the night for anniversary... Room was incredible. Spacious, and clean. The staff was very friendly and helpful.. the spa was incredible. We want to go back for our next anniversary!! I highly recommend the Westin Riverwalk , and was highly satisfied.

Room Tip: ask for a room with a view of the riverwalk
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank andy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,696 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,080)
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English first
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 28, 2013

I had a really good time staying at the Westin on the Riverwalk. They took really good care of me and my friends, especially Angelica. The beds are amazing! Anything we needed was a phone call away. Angelica helped us know where to go to eat and have a fun night. Thank you!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Cindy257
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 27, 2013 via mobile

It was our first time to the westin riverwalk hotel, couldn't have been a better choice for our 3day volleyball weekend! The hotel was very clean and styish, but its true jem is Zocca's. We had a great dinner with family and friends, but most important was Chef Eugene Schlaff who greeted us before and after the perfect meal, too ask if we needed anything else! That is just true customer service at it's best. We were a westin la cantera family for trips to san antonio, but thanks to chef schlaff we our now a westin riverwalk family!

  • Stayed January 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mario r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Arthur, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 27, 2013

The location is excellent, facing downtown and backing up to a picturesque, quiet section of the riverwalk. We didn't realize how much was in walking distance of this spot (the Alamo, El Mercado, the cathedral, the river, shops, restaurants, etc.) The bell hop service was very friendly, and we never had to wait long for a ride. The hotel staff was very helpful and accomodating. We were checked in and out by Heidi, and she helped make our stay very enjoyable. The room of course was spacious, modern, and clean. The restaurant and bar downstairs on the water is a plus, too!

Room Tip: South side faces the river, north side faces downtown. Don't think there is a bad choice.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank JohnS56477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 27, 2013

My daughter and I stayed the second week of December, 2012 to enjoy all the Christmas lights on the boats, hotels, river walk, restaurants. The Westin is especially well situated for this. Fourth or Fifth Floor on the River side with a small balcony gives one a spectacular view of everything.

Rooms are well appointed with everything one could need. Bathroom is very roomy. It's a Westin!

Since we drove we brought one of my cats. The Westin does not charge for pets, but I think there is a poundage limit for dogs. That is one reason I always stay at Westin Riverwalk.

The Italian restaurant is superb. We had the best spaghetti we have ever had, and we ordered it three times! The weather was nice almost too warm so we sat outside in many restaurants and pubs.

Just a very nice, enjoyable, relaxing time.

Room Tip: Third to Fifth Floor on the River side.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level Contributor
126 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 26, 2013 via mobile

It is a bit pricey but it's what you expect for the Westin brand and for being situated right on the quiet end of the Riverwalk The $35 valet daily parking is over the top but you do have an option of $15 self park if you don't plan on using your car at all. You really don't need a car because of the wonderful location to all the tourist activities. You can either walk, take a trolley, or even the bus. So instead of returning our hertz rental car to SAT as planned, we called the nearby hertz to pick it up and we will take the $25 taxi to the airport.
Breakfast at the hotel was very good but $20 per person? It may have been better to have taken the room rate that includes breakfast. Free business plan wifi was provided since we were Starwood preferred. Our riverside room on 11 th floor with balcony included a huge flat screen tv, pillow top mattresses, complimentary Starbucks for the in room coffee maker, toiletries, minibar, frig and safe.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank travelismypassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gonzales, Texas
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 24, 2013

Everyone at the hotel was extremely nice, attentive, friendly and helpful. We checked in early with no problem. The room was nice. I've gotten more for my money before but had no complaints overall. The location is very convenient to downtown. We walked to every place we wanted to go/see.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank vsb58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Riverwalk, San Antonio

Property: The Westin Riverwalk, San Antonio
Address: 420 Market Street, San Antonio, TX 78205-2920
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in San Antonio
#4 Spa Hotel in San Antonio
#4 Family Hotel in San Antonio
#4 Business Hotel in San Antonio
#5 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Riverwalk, San Antonio 4*
Number of rooms: 473
Official Description (provided by the hotel):
Located on the world famous Riverwalk in San Antonio, The Westin Riverwalk is in the perfect location to relax and recharge. Expect a warm welcome when you visit our hotel. ... more   less 
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Also Known As:
The Westin Riverwalk Hotel San Antonio
Westin Hotel San Antonio
Westin San Antonio
Westin Riverwalk
San Antonio Westin

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