I had some very specific and somewhat unusual requests that I made prior to our stay at the Menger. We stayed for 3 nights Feb 26-28 2013. Before traveling to San Antonio I was in contact with Menger's Reservation Staff to discuss my needs. There were several emails that went back and forth (all my inquiries were quickly answered) and the Reservation folks said tht they would attempt to meet ll my requests. When we checked in they told me that they were unable to meet one of my requests. I was disappointed until I reached my room and discovered that the desk clerk was mistaken and they did, in fact, comply with all of my requests. The Hotel Reservations Department deserves kudos for a job well done. My room was large, spacious and well kept. The chambermaid complied with all my requests and the room was located where I requested. I highly recommend this hotel. You can't get better service than we received. I would highly recommend this Hotel to anyone. We have traveled extensively within the US and Europe and Mexico - believe me when I tell you that the Menger staff went "above and beyond" standard service.
- Official Description (provided by the hotel):
- Historic 1859 hotel next to Alamo, 1 block from Riverwalk. Originally built in 1859, The Menger Hotel is located in central San Antonio, one block from the famed Riverwalk, the Children's Museum, and the Buckhorn Museum. Nearby points of interest also include the Rivercenter Mall, Henry B. Gonzalez Convention Center, and San Antonio Central Library. The hotel's Colonial Room Restaurant serves American regional cuisine for breakfast, lunch, dinner and brunch. The historic Menger Bar, a replica of London's House of Lords Pub, features cherry paneling and booth seating. Room service is also available.The Menger Hotel's tropical courtyard garden looks out onto an outdoor heated pool. On-site recreational amenities also include a spa tub, a sauna, and a fitness facility with cardiovascular equipment. The full-service Alamo Plaza Spa offers spa treatments including massages, scrubs, facials, and a Finnish sauna. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court. Valet parking is available (surcharge). Complimentary wireless Internet access is offered in all public areas. The Menger Hotel is a smoke-free property.Built in 1859, the five-story Menger Hotel is next to the Alamo and just one block from the Children's Museum and the shops at the Riverwalk; the arts community of La Villita is four blocks away. The hotel features the Colonial Room Restaurant and the historic Menger Bar, a replica of London’s House of Lord’s Pub. Additional amenities include an outdoor pool, a spa tub, and a spa offering European-style treatments. ... more less
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