$76 discounted room turned out to be $204 after surprise fees assessed on arrival.
The Menger advertised as a pet friendly hotel on Expedia, and offered a discounted room rate of $76. I booked the deal for Christmas Eve, only to learn on arrival that "pet friendly" meant a non-refundable $100 pet "deposit." That, plus a $28 parking fee brought the $76 discounted room up to $204 before tax.
I visit San Antonio several times a year. There are many genuinely pet friendly hotels that charge no fee or deposit. No one would bring a pet to this hotel if the $100 fee were disclosed upfront. This hidden fee is nothing but a gouge for the unwary. $204 will buy you a very deluxe room in San Antonio, far above anything the Menger has to offer.
The Menger exists on it's location next to the Alamo. This spares it the need to treat it's customers well. Do yourself a favor and go to the Hotel Indigo a few blocks away - a far nicer hotel and a far better deal.
- Official Description (provided by the hotel):
- Historic 1859 hotel next to Alamo, 1 block from Riverwalk. Originally built in 1859, The Menger Hotel is located in central San Antonio, one block from the famed Riverwalk, the Children's Museum, and the Buckhorn Museum. Nearby points of interest also include the Rivercenter Mall, Henry B. Gonzalez Convention Center, and San Antonio Central Library. The hotel's Colonial Room Restaurant serves American regional cuisine for breakfast, lunch, dinner and brunch. The historic Menger Bar, a replica of London's House of Lords Pub, features cherry paneling and booth seating. Room service is also available.The Menger Hotel's tropical courtyard garden looks out onto an outdoor heated pool. On-site recreational amenities also include a spa tub, a sauna, and a fitness facility with cardiovascular equipment. The full-service Alamo Plaza Spa offers spa treatments including massages, scrubs, facials, and a Finnish sauna. More than 11,618 square feet of flexible function space accommodates up to 750 guests and includes the Plaza Ballroom, 9 meeting and conference rooms, poolside rooms, and a terrace that overlooks the Menger Court. Valet parking is available (surcharge). Complimentary wireless Internet access is offered in all public areas. The Menger Hotel is a smoke-free property.Built in 1859, the five-story Menger Hotel is next to the Alamo and just one block from the Children's Museum and the shops at the Riverwalk; the arts community of La Villita is four blocks away. The hotel features the Colonial Room Restaurant and the historic Menger Bar, a replica of London’s House of Lord’s Pub. Additional amenities include an outdoor pool, a spa tub, and a spa offering European-style treatments. ... more less
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