I've stayed here before and they couldn't have been nicer. On this visit however, everyone except the valet was "cranky"/ rude. There are plenty of places to stay and this isn't the best bargain to be had.
The carpet is soiled and we found bits of paper like confetti around the floor. The bathtub, feels like a plastic tub was placed inside the real bathtub and it was bumpy and made my standing in the tub not secure.
The internet was not working properly and I had to hunt around the room looking for the TV remote (it wasn't next to the TV or the bedside table). The hotel was nearly cleared out from the holidays but I feel like I was given the worst room available.
- Official Description (provided by the hotel):
- Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Priceline, Hotwire, TripOnline SA, Orbitz, Cancelon, Agoda, HotelQuickly and getaroom.com so you can book your Hilton Palacio del Rio reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Palacio Del Rio Hotel San Antonio
- Hilton Hotel San Antonio
- Hilton San Antonio
- Palacio Del Rio Hilton
- San Antonio Hilton