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“Clean Riverwalk property” 4 of 5 bubbles
Review of Hilton Palacio del Rio

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Hilton Palacio del Rio
Ranked #14 of 353 Hotels in San Antonio
Certificate of Excellence
Ingleside, United States
2 reviews
“Clean Riverwalk property”
4 of 5 bubbles Reviewed July 22, 2014

Private balconies and updated interiors make for a good stay. Spacious bathrooms. Firm mattresses. Average pillows. Good water pressure. Valet was kind and desk staff was courteous. If you're not an early riser, be advised that interior corridor noise can get out of hand.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,633 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (631)
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English first
College Station, United States
1 review
5 of 5 bubbles Reviewed July 21, 2014

The hotel was beautiful and the staff so professional and polite. Everyone we passed by spoke to us and made us feel at home. Our son was leaving the following week for Marine Boot Camp so we took a quick trip to spend some time with him before he left. Thank you for a wonderful experience!

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Renee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cocoa Beach, Florida
1 review
5 of 5 bubbles Reviewed July 20, 2014

Perfect to location to stay. Very comfortable beds. Alamo, Mall, Restaurants within close walking distance. Staff very friendly and helpful. I went with my family and the kids loved the hotel. Nice Balcony to look out into the city.

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Judi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, United States
1 review
5 of 5 bubbles Reviewed July 19, 2014

We enjoyed staying at this hotel. It has a very excellent location on the Riverwalk which is why we chose it. The room was nice and the hotel was very nice. Breakfast was also nice. The only issues were the parking is not at the hotel but very nearby. Our room had a noisy refrigerator that kept my wife awake part of the night. Overall I would recommend the hotel. It is in a great location and was very pleasant.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Oren U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
2 reviews
4 of 5 bubbles Reviewed July 18, 2014

The room was great, but the check in was horrible. They could not seem to get a room ready for me even after I had returned from lunch at the great downstairs restaurant. They could also not give me an expected time that it would be ready after their first time was wrong. So I had to change in the bathroom and meet my boss unprepared and unwashed from my trip. I would recommend this hotel as long as you leave yourself a several hour check-in window.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensburg, United States
1 review
4 of 5 bubbles Reviewed July 16, 2014

The Hotel was along the Riverwalk! Perfect location to everything! The staff was friendly and extremely helpful. The beds were the most comfortable of any hotel. The furnishings were beautiful. The rooms were very clean. The balcony, the view was beautiful!

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, United States
1 review
5 of 5 bubbles Reviewed July 16, 2014

The hotel was perfectly located, clean, peaceful, and quiet! We got back too late from dinner to enjoy hot tea delivered to the room and a movie - but we will next time. We also love that there is an elevator that takes guests straight down to the Riverwalk. Can't wait to visit again and stay longer next time. I highly suggest this hotel!

  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Palacio del Rio

Property: Hilton Palacio del Rio
Address: 200 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in San Antonio
#11 Romantic Hotel in San Antonio
#14 Business Hotel in San Antonio
#25 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Palacio del Rio 4*
Number of rooms: 485
Official Description (provided by the hotel):
Explore San Antonio from the Hilton Palacio del Rio and enjoy our San Antonio hotel’s contemporary, hacienda style setting. Spectacularly situated on the banks of the famous San Antonio River Walk, this San Antonio hotel offers 485 Guest Rooms with private balconies and a range of thoughtful amenities including modern 37-inch HD TVs, high-speed internet access and a connectivity center. Unwind with a great night’s sleep in a comfy bed and admire breathtaking panoramas across San Antonio. ... more   less 
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Also Known As:
Hilton Palacio Del Rio Hotel San Antonio
Hilton Hotel San Antonio
Hilton San Antonio
Palacio Del Rio Hilton
San Antonio Hilton

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