I am normally not one to write a review but I feel I needed to share my experience with this hotel. The first night, I walk into the room and do a quick inspection of the room. From the quick survey, I noticed most everything was in order and clean. I walked around near the far window and noticed a roach, face up, dead on the carpet. I immediately contact the front desk and they offer to move me to a different room. Of course, I take the new room (no upgrade, a simple lateral switch). As I take the stairs to the new room, what do I see again? Another face up roach! This place is infested!
This problem should be fixed immediately. There is no excuse (rain, "the south", humidity) for roaches.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall. Our centrally located hotel offers close proximity to the downtown Riverwalk area and many major attractions such as SeaWorld and Fiesta Texas. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities including High Def LCD televisions to signature bedding. The guestrooms were designed with your comfort in mind. The DoubleTree by Hilton features fantastic facility amenities including a picturesque courtyard with a pool and hot tub, Cascabel Restaurant & Bar and Business Center. ... more less
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- Also Known As:
- Doubletree San Antonio
- San Antonio Doubletree