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“You will not be disappointed”

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Marriott Plaza San Antonio
Ranked #70 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed June 21, 2009

I travel to San Antonio every year for a large international conference and have stayed in a variety of hotels in the last five years. This one is the best so far. The staff were welcoming and helpful and always polite. The rooms are very spacious and my room had a balcony overlooking the convention centre and the Tower of the Americas. It's in a great location for conference attendees as its just across the road from the convention centre. It should also appeal to leisure travellers as it is very close to the Riverwalk and the city centre. I would suggest taking breakfast at the hotel - this was one of the highlights of my stay.

  • Stayed: December 2008, traveled on business
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2  Thank michellecass1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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710 - 716 of 811 reviews

Reviewed June 15, 2009

My wife was on a business trip but we combined it and took our grandaughter and had a wonderful week, visiting SeaWorld, The Alamo (only a $1.10 using the Red-Line Trolley), and the RiverCenter and RiverWalk (We visited the Marketplace on an earlier trip using the trolley buses or walking for the exercise)! The access to the highways (37,35,281,US 10) are all well-marked and easily accessible. We don't even consider staying in any other hotel in San Antonio. It is such a visual pleasing hotel, comfortable, relaxing and everyone is friendly! It is such a pleasure staying! Our room, which we requested, looks out on a verdant garden with a gazebo and beautiful pheasants strolling around the property. It has a king bed, a couch with a hide-a-bed and a refirgerator, whcih we had requested. The balcony has a table with two seats and some sail cloth giving a moderate amount of privacy from adjoing rooms. The pool and hot tub are quite and relaxing and even have an area where you might sit and read in the pool! The rooms are spacious and the beds quite comfortable! Hemisfair Park is across the street, La Villita only a block away, and it has a Riverwalk entrance in La Villita. The Henry B. Gonzalez Convention Center is two blocks and the RiverCenter is across the street from the Convention Center. The staff is always friendly, pleasant and helpful! We highly recommend it to anyone visiting the San Antonio area.

  • Stayed: June 2009, traveled on business
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2  Thank Run2Far3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2009

This is a great hotel that truly fits the atmosphere of staying in San Antonio. It is very near the heart of down town and all of the locations to visit are within a quick walk, such as RiverCenter, the river walk, the Tower, the Alamo and historic sites and all the great restaurants. The staff is enjoyable to work with and the hotel pool and courtyard is excellent to relax in with the pheasants and peacocks that add to this fine hotel location.

Plan on staying an extra day just to relax and take in all that this hotel offers.

  • Stayed: June 2009, traveled on business
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1  Thank HappyCamperRH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2009

There are three Marriott hotels on or near the Riverwalk in San Antonio. We travel to San Antonio often and have had our best stays at the Marriott Plaza. The service is top notch! If you are bringing children, request a balcony room viewing the courtyard. They keep beautiful peacocks that walk the grounds. The decor is in touch with the heritage of San Antonio.
Overall, you have a more relaxed atmosphere on their property. The Riverwalk is the local attraction and is within walking distance. It is also easier to get to and from this location as it is located on the edge of downtown. HIghly Recommended!

  • Stayed: May 2009, traveled with family
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1  Thank Astrochicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2009

The service was very efficient and quick to respond to a request. Front desk people very friendly, efficient and always answered questions in a polite and helpful manner. Room clean, comfortable and enjoyed the balcony and being able to get fresh air.

Courtyard is relaxing and the two peacocks add a special atmosphere that I enjoyed.
Exercise area clean and up-to-date.

Food service and taste good.

  • Stayed: June 2009, traveled on business
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1  Thank Lynno44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2009

Very nice hotel! Close to riverwalk. Very attentative staff. I can't wait to stay here again. Resonable pre-paid rate.

  • Stayed: May 2009, traveled on business
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1  Thank 4statetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2009

This hotel is a great property. Close to the Riverwalk, yet far enough away that is very peaceful and serene. The hotel's public spaces look great, sleeping rooms look great too. The rooms are comfortable and for the most part clean. However, don't ever, ever, ever use the glassware in your sleeping room. This hotel does not replace the glasses. They make it look like they do by putting them in new paper wraps everyday, but they don't. I conduct an experiment in every hotel I go to. I put a bunch of trash, used kleenex, etc. in a glass. Then I mark the glass on the bottom with an eye liner. When I return to my room after it has been cleaned I check to see if the eyeliner is still on the glass. If it is, then the glass is emptied and put back without washing. This is the case in this hotel. What makes it worse is that they put the glass in a paper wrap that makes it look clean and sanitized. It is anything but! I don't whether the glasses are changed for new guests, let alone after they've had trash in them. This is disgusting! I love this hotel and stay often, I always bring my own disposable cups. I've complained to the GM before about this, yet they still continue to do the same thing.

  • Stayed: May 2009, traveled on business
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Thank trvl4wrk09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CDecker, Manager at Marriott Plaza San Antonio, responded to this reviewResponded June 1, 2009

Thank you staying with us at the Marriott Plaza San Antonio! We pride ourselves in our service and cleanliness, and appreciate you bringing this to our attention. Please know that we are aggressively investigating this situation to prevent a reoccurence.

We look forward to your return visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in San Antonio
#52 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Price Range: $151 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott

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