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“Great Value near the Riverwalk”

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Marriott Plaza San Antonio
Ranked #68 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed June 5, 2009

There are three Marriott hotels on or near the Riverwalk in San Antonio. We travel to San Antonio often and have had our best stays at the Marriott Plaza. The service is top notch! If you are bringing children, request a balcony room viewing the courtyard. They keep beautiful peacocks that walk the grounds. The decor is in touch with the heritage of San Antonio.
Overall, you have a more relaxed atmosphere on their property. The Riverwalk is the local attraction and is within walking distance. It is also easier to get to and from this location as it is located on the edge of downtown. HIghly Recommended!

  • Stayed: May 2009, traveled with family
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1  Thank Astrochicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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736 - 742 of 837 reviews

Reviewed June 4, 2009

The service was very efficient and quick to respond to a request. Front desk people very friendly, efficient and always answered questions in a polite and helpful manner. Room clean, comfortable and enjoyed the balcony and being able to get fresh air.

Courtyard is relaxing and the two peacocks add a special atmosphere that I enjoyed.
Exercise area clean and up-to-date.

Food service and taste good.

  • Stayed: June 2009, traveled on business
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1  Thank Lynno44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2009

Very nice hotel! Close to riverwalk. Very attentative staff. I can't wait to stay here again. Resonable pre-paid rate.

  • Stayed: May 2009, traveled on business
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1  Thank 4statetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2009

This hotel is a great property. Close to the Riverwalk, yet far enough away that is very peaceful and serene. The hotel's public spaces look great, sleeping rooms look great too. The rooms are comfortable and for the most part clean. However, don't ever, ever, ever use the glassware in your sleeping room. This hotel does not replace the glasses. They make it look like they do by putting them in new paper wraps everyday, but they don't. I conduct an experiment in every hotel I go to. I put a bunch of trash, used kleenex, etc. in a glass. Then I mark the glass on the bottom with an eye liner. When I return to my room after it has been cleaned I check to see if the eyeliner is still on the glass. If it is, then the glass is emptied and put back without washing. This is the case in this hotel. What makes it worse is that they put the glass in a paper wrap that makes it look clean and sanitized. It is anything but! I don't whether the glasses are changed for new guests, let alone after they've had trash in them. This is disgusting! I love this hotel and stay often, I always bring my own disposable cups. I've complained to the GM before about this, yet they still continue to do the same thing.

  • Stayed: May 2009, traveled on business
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Thank trvl4wrk09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CDecker, Manager at Marriott Plaza San Antonio, responded to this reviewResponded June 1, 2009

Thank you staying with us at the Marriott Plaza San Antonio! We pride ourselves in our service and cleanliness, and appreciate you bringing this to our attention. Please know that we are aggressively investigating this situation to prevent a reoccurence.

We look forward to your return visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2009

Brought my family here for Memorial Day Weekend 2009. We were very impressed by the attentive staff, everyone--bellman, front desk, restaurant & bar, maids, and room service. All top notch. This hotel is conveniently located close to the Riverwalk, and retains a colonial Mexican ambiance throughout its corridors and large courtyard area. Very quiet setting although located in the heart of downtown. In my opinion, outstanding value compared to newer high - rise hotel properties downtown. Good for romantic getaway, or vacation with children. I highly recommend this hotel and will certainly return!

  • Stayed: May 2009, traveled with family
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1  Thank pttr472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2009

Had a great visit and would go back in a second! Parking was a little steep- might as well go ahead and valet. But staff and room where great!

  • Stayed: May 2009, traveled as a couple
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1  Thank rbpSanAntoinoio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2009

I stay in a LOT of Marriotts. Hundreds all over the world in the last 15 years. This one is average. Thats not a bad thing, mind you. Its in overall good shape. Here are my thougths:

PROS:

Friendly front desk staff & concierge
Nice grounds / pool / gym
2 blocks to RiverWalk
Good pre-paid rate


CONS:

Valet was MIA much of the time
Resident birds in the courtyard making noise every morning about 5am
Rooms could be cleaner - nuts on the floor from previous guest the entire stay

  • Stayed: May 2009, traveled on business
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1  Thank lucycan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Plaza San Antonio

Address: 555 S Alamo St, San Antonio, TX 78205-3203
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in San Antonio
#47 Family Hotel in San Antonio
#53 Business Hotel in San Antonio
#64 Romantic Hotel in San Antonio
Price Range: $161 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marriott Plaza San Antonio 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott

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