Reserved 2 king rooms for 2 nights to treat relatives to a get away. It was a big hassle to get the discount rate published in our AAA travel book, but the hotel did honor it. Seemed to be a breakdown in communication between corporate and booking center - which the hotel transfers you to if you try to call them direct. We ended up with a king room and a double instead of 2 kings. One room faced the main road and one faced the courtyard. We were glad we didn't try to share a double room as the beds proved to be small even though they were described as "oversized doubles" by the desk. Rooms and hotel were very clean.
We were a little concerned about the noise as reviewed by others. Yes the street is noisy and you can hear trains at night. This is a city after all so noise is to be expected. The street settled down late evening hours and wasn't a big deal. The courtyard room could hear the trains but not the street noise. If you travel with a small fan or noise machine it might help.
We had some issues with housekeeping not cleaning one of our rooms when we were gone all day. It took 2 trips to the desk to get them to come up. We met another gentleman not pleased about his room being skipped also. The desk is well staffed and has the attitude of "It's all good". They were friendly enough but laid back about everything. I would recommend that if you choose this hotel that you voice your expectations clearly, such as "I would like to have my room cleaned before I return at 3 PM." Then be ready to go with the flow.
Would recommend visiting Rick the bartender. He's a local man who is a fountain of tourist advice and information. We followed his advice on restaurants and sights and weren't disappointed. There were 2 men at the front door who offered us information on transportation and gave us water bottles. There are many types of transportation readily available. If you choose to walk, remember to pack your best walking shoes. Another item we weren't prepared for was mosquitoes. Apparently they are bad after it rains. If you forget to bring spray there is some for sale in the hotel gift shop.
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- Also Known As:
- Marriott Plaza San Antonio Hotel San Antonio
- Marriott San Antonio
- San Antonio Marriott