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“Trying, to their credit”

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La Quinta Inn San Antonio Vance Jackson
Ranked #140 of 358 Hotels in San Antonio
Reviewed March 11, 2014

This is an older property, which is what we were looking for, as we were traveling with new dog and had to take his big sleeping crate to room and didn't want a multi-floor LQ but wanted to park by our door. We got a very good online rate ($72 or so?) and agreed to take ADA room as it was only ground floor with a king. Most ADA rooms are not that different from standard rooms, but this one was: the closet only had low bar, no place to hang clothes off the floor, and the shower was at ground level with only a sloped drain and curtain to keep the rest of the very spartan bath from getting wet. Probs started with used hand towels (and no fresh) left in sink, but front desk & housekeeping got on it right away with sincere apologies. There was also a distinct smoke smell emanating from the bathroom vent, which they sent maintenance to tape over with plastic while we were at dinner (much apprec'd, but they left footprints on our toilet seat while doing this). Then the AC unit was nearly impossible to adjust, kept shutting off--called front desk about this repeatedly at 10 pm, no answer, ever. The next morning, when the shower mechanism fell apart and entire bath got sprayed/soaked, we decided to let them know just how many problems this room had. Again, to their credit, they apologized and entirely comped the room. All in all, though, would have preferred a working room we paid for than the experience we had. The property is fairly nice looking, and our room was surprising quiet, facing the pool, when the whole place is just steps from the Interstate. They seem sincerely to care if things are OK, and if I were traveling on a budget or in same situ w/the dog, I'd give them another chance. No fridge or microwave in room, unusual for LQ, but this is the old style motel.

  • Stayed: February 2014, traveled as a couple
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1  Thank LuckyWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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166 - 172 of 261 reviews

Reviewed February 13, 2014

Hotel was very comfortable for the price. Convenient location to WalMart, restaurants, Starbucks, and I-10. Rooms need refrigerator and microwave. Hotel needs coin-operated washer and dryer. Desk clerks very helpful and friendly.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with La Quinta
Thank 377jamesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A La Quinta traveler
El Paso,tx
1
Reviewed January 21, 2014

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with La Quinta
Thank A La Quinta traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 20, 2014

An older but well maintained motel style property ...very clean, very comfortable, very private with cordial staff. Bedding typical great quality la Quinta. Location is in an older part of San Antonio but well placed next to I-10 with quick access to downtown, the medical center and the hill country. Better priced than equal properties a few miles up/down the hwy in more visibl locations. Why spend 15-20 $ more when this quaint place meets all your overnight needs..

  • Stayed: January 2014, traveled solo
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Review collected in partnership with La Quinta
Thank williambC5393HA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2013

First, as all my reviews... this hotel is:

LAT 29°29'2.43"N
LON 98°32'2.09"O

The good:

1. Easy to find.
2. It is not downtown but is near from it... and from anything else.
3. There is a Walmart 2 blocks away
4. There is a Starbucks right aside.
5. The room (double bed) is quite spacious
6. The room did not smell and everithing worked fine.
7. Always hot water
8. Friendly staff and always helpful
9. Big parking lot
10. Never heard a noise from other rooms nor the outside.
11. It is not as cheap as others but you get more for your money! / $60 the night... =)
12. Eight minutes to the North Star Mall, 15 to Sea World, 12 to downtown, 7 to six flags...
13. It is near a loop that can take you anywhere... I10 and 410
14. Never lost anything from the room.
15. The San Marcos Premiun and Tanger Outlets are 25 minutes away.
16. Want to eat supperb food? 7 minutes and you are at Cheesecake Factory at Notrh Sar Mall

The BAD
1. Maybe too few tv channels.
2. The cleaning staff come every other day so... I would have liked it every day...
3. Can not tink of anything else...

If you are with your family, on a budget (not so tight) and you need a peaceful place to sleep, rest and go shopping, sightseeing or whatever... this is your place.

Room Tip: Any room facing pool feel safer... But never had any probloem or heard disturbing noises...
See more room tips
  • Stayed: November 2013, traveled with family
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2  Thank Renan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

  • Stayed: November 2013, traveled with family
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Review collected in partnership with La Quinta
Thank Ruben G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 8, 2013

  • Stayed: October 2013, traveled with friends
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Review collected in partnership with La Quinta
Thank 494kieshaw
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about La Quinta Inn San Antonio Vance Jackson

Address: 5922 I-10 West, San Antonio, TX 78201-2814
Phone Number:
Location: United States > Texas > San Antonio > North Central
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#23 Best Value Hotel in San Antonio
Price Range: $68 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn San Antonio Vance Jackson 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
La Quinta Inn San Antonio Vance Jackson Hotel San Antonio
La Quinta San Antonio
San Antonio La Quinta

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