This review would be a bit more positive, but for the following; We stayed at the La Quinta on a group rate for an event we were attending at the nearby San Antonio Convention Center, and parked in the hotel's 'self-park' lot. After we checked out my wife discovered that not only had they charged us a different rate than what the booking stated (we were told it was their 'best available rate'), they also charged us both the 'self-park' charge AND the valet park charge, even though we never valet parked while we were there. Fortunately, we were able to eventually get the charges removed. I don't know whether this is part of a systematic campaign of overcharging customers, but it is totally unacceptable. We spoke to other people in our group who were also overcharged, so be very careful to check your bill if you stay here.
Aside from the hotel's attempt to rip us off, I would best describe the hotel as serviceable. Nothing particularly memorable about the physical facilities. Breakfast buffet was the lowest-common-denominator variety. There was some trash (candy wrappers and such) in the hall of the floor we were staying on, even after the cleaning crew had finished cleaning the rooms. On the bright side, the mattresses were pretty comfortable.
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- Also Known As:
- La Quinta Inn & Suites San Antonio Hotel San Antonio
- La Quinta Inn And Suites San Antonio Convention Center
- La Quinta San Antonio
- San Antonio La Quinta