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“Recent Stay” 4 of 5 bubbles
Review of Hyatt Regency San Antonio

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Hyatt Regency San Antonio
Ranked #20 of 353 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
San Antonio
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Recent Stay”
4 of 5 bubbles Reviewed December 25, 2013 via mobile

We stayes here for a company party. The room is very modern and sized perfectly. The hotel is beautiful and the staff members are very professional. Its minutes away from the alamo and local mall. River access is a huge plus as well. Would stay here again.

  • Stayed December 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Thomas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 27, 2013
Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our guest rooms and location on the Riverwalk. We look forward to seeing again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,784 reviews from our community

Traveler rating
    1,509
    837
    278
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    60
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1,145
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (502)
Date | Rating
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English first
Chandler, Arizona
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 25, 2013

I really enjoyed my stay at the hotel. The hotel was clean and the rooms were nice. We did not have a view of the Riverwalk but I am not sure any rooms did have a view. The location was wonderful, close to anything you would want to do in San Antonio. The bar was nice and there was a bagel store inside the hotel. I did not try the restaurant. I would stay here again.

Room Tip: Ask for a River Walk view.
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndreaSueC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 26, 2013
We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerrville, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 22, 2013

My husband and I celebrated our 45th anniversary and spent one night there. We were greeted by Raza who checked us in, comped our breakfast the next day in honor of our anniversary and was very friendly. The Riverwalk was beautiful with the twinkling Christmas lights but we decided to eat at the hotel because it was quiet. Our server, Tina, was gracious, humorous and also gave us two free desserts in honor of our anniversary. Much of the menu was organic. Our meals were delicious. Breakfast the next day we were served by Roland who went out of his way to make our breakfast special. Jose checked us out and again wished us a happy anniversary and made our checkout quick and painless. The room was nice and bed very comfortable. We plan to stay there again on our next anniversary or maybe even before!

Room Tip: We stayed at this Hyatt before and had a view of the Riverwalk which was beautiful, but we could hea...
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Green Features: We especially liked much of the food on the menu being organic! We try to eat healthy when traveling and it can be difficult!
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nanette N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 23, 2013
Thank you for your feedback. We are happy to hear you enjoyed our hotel's comfort and convenience while celebrating your 45th wedding anniversary! We appreciate your comments and look forward to seeing you back next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denton, TX
Level Contributor
550 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
4 of 5 bubbles Reviewed December 20, 2013

My wife and I stayed at the Hyatt in late November while we were on a South Texas history tour. The Alamo is, of course, an obligatory stop along that trail. If you too are fascinated by Texas history and choose to stay at the Hyatt, ask for one of the rooms overlooking the Alamo. We were on the 8th floor and staring right at the front door of the Shrine. Talk about a birds-eye view that no one had in February/March of 1836! This alone earns kudos for the hotel. On their website one can pay an upgrade fee of $20/night for an Alamo view room. I opted to take a chance and save the $40. About 4PM I called the hotel and spoke with a very nice young man at the front desk and made my request to him. We were assigned a perfect room for no extra charge. Nice touch, Hyatt!! Oh yes, the room itself was great with a very comfortable bed. Lastly, do not be surprised by the $27/night parking charge. I subsequently discovered that friends staying at the nearby Staybridge Suites were paying $25/night so I suppose this is simply a function of the limited parking in the CBD.

Room Tip: If you are fascinated by Texas history and choose to stay at the Hyatt, ask for one of the rooms ove...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tupelo010835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 23, 2013
We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us in your Alamo view room! We look forward to your next trip to San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
1 review
4 of 5 bubbles Reviewed December 17, 2013

I spent 5 nights in this hotel starting Dec 3rd to 8th. The hotel has a great view of the Riverwalk on one side and the Alamo on the other. The pools on the roof and is always decently warm. The hotel has some type of shared cooling through so our room got very humid. They happily switched our rooms and the next one was much better. The food is expensive all around the hotel including the hotels restaurant. If you're looking for cheap food, Subway and Mc Donalds are a block away. The hotel itself is very clean and the staff is friendly.

Stayed December 2013, traveled on business
Helpful?
Thank Randall M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 20, 2013
Thank you for this kind review. We are happy to hear you enjoyed our Riverwalk property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 bubbles Reviewed December 17, 2013

Another wonderful stay with amazing customer service from Mr. Rosales. Wonderful accommodations paired with Mr. Rosales' great attitude and helpful spirit made our second experience at the Hyatt Regency unforgettable.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Aaforde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 18, 2013
Thank you for your feedback. We are glad to hear you enjoyed your stay at our property and the service Mr. Rosales provided. We look forward to seeing you during your next trip to the Alamo City!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Juneau, Alaska
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 13, 2013 via mobile

I was at the hotel for business the location was great, right on the the river and close to the convention center. the hotel was comfortable. The staff was extremely friendly and courteous. They helped with extra items I forgot.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GemDoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, December 18, 2013
Thank you for this great review. We are happy to hear you enjoyed our property’s Riverwalk location and friendly staff. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency San Antonio

Property: Hyatt Regency San Antonio
Address: 123 Losoya St, San Antonio, TX 78205-2688
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in San Antonio
#7 Spa Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#34 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Official Description (provided by the hotel):
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio

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