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“Filthy for Families with Infants/Toddlers”

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Holiday Inn San Antonio Riverwalk
Ranked #17 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersBronze level
A TripAdvisor Member
Point, TX
12
Reviewed March 16, 2006

At the time my twins had just celebrated their first birthday and were not walking yet. For families with crawlers, I definately would not recommend this hotel. We would pick them up and thier little knees and feet were literally black after such a short time on the floor. I left a survey card but nobody ever responded, so obviously they didn't care. This hotel is not cheap and I had expected a much cleaner room. The carpet definately needs to be cleaned thoroughly. We thought the Riverwalk would be gorgeous to stay on and I'm sure it is, but we were definately disappointed. We are looking at San Antonio again and I am trying to avoid the Holiday Inn, although usually I enjoy staying at that chain. If management had contacted me and addressed my concerns I would consider staying there again.

  • Stayed: May 2005
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1,109 - 1,115 of 1,179 reviews

A TripAdvisor Member
Ft Worth, Texas
12
Reviewed March 11, 2006

We booked five rooms for foour nights each and were treated like trash. The front desk was rude, our view was of old abandoned buildings, the staff was just rude, and did I mention that the staff was rude? After checking out i returned home and discovered that I had been charged two times for our stay. One at check in and one at check out. I called and emailed several times, and finally a manager called me and assured me that he had credited my card. That was 22 days ago and I have not received a credit. I recommend going anywhere but to Holiday Inn San Antonio River walk.

  • Stayed: February 2006
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Reviewed February 5, 2006

Thank poodledog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Salisbury, NC
11
Reviewed January 28, 2006

  • Stayed: January 2006
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1  Thank A TripAdvisor Member
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A TripAdvisor Member
Louise, Texas
12
Reviewed December 18, 2005

  • Stayed: December 2005
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2  Thank A TripAdvisor Member
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A TripAdvisor Member
Longview, Texas
16
Reviewed December 6, 2005

Stayed: December 2005
6  Thank A TripAdvisor Member
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Reviewed October 9, 2005

  • Stayed: October 2005
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4  Thank Txndad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Antonio Riverwalk

Address: 217 North Saint Mary's Street, San Antonio, TX 78205-2303
Phone Number:
Location: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in San Antonio
#40 Romantic Hotel in San Antonio
#49 Business Hotel in San Antonio
#53 Family Hotel in San Antonio
Price Range: $154 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn San Antonio Riverwalk 3*
Number of rooms: 313
Official Description (provided by the hotel):
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn

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