This is a nice hotel in a convenient location but they miss opportunities to be great. I was staying at the hotel. I had a ton of editing work to complete, so when I left at 9 in the morning I asked for housekeeping early. I told them I would be returning in two hours.
I actually did not return to the hotel for five hours. At two in the afternoon, housekeeping still had not been to my room. When I called to ask when they would be there, the front desk personnel were rude. I talk to the housekeeper and she said she hadn't serviced my room because she thought I had checked out.
I went to the reception desk and talked to the clerk with whom I had originally made the request and they still treated my request like burden although he acknowledge that I had made the request earlier. The other receptionist refused to even ask when the room would be service until I pressed. So I waited and waited in the lobby to get back in my room. I waited for over an hour.More
- Free Wifi
- Free Parking