I have no complaint about the room or the building in general but I did have what I perceived as a major security issue in my room. Some one entered while i was in the bedroom portion of the room( they removed the luggage cart) ... No knock on the door... No warning and i was undresed... Getting out of travel clothes.
I went to the front desk and asked to speak to a member of management..
twice and got no resolution or follow up...I don't feel safe at all.
This is a corporate visit... I am doing what I can to switch hotels for the remainder of the week.
Not coming back to this particular arm of the Hilton family.
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- Also Known As:
- Embassy Suites San Antonio
- San Antonio Embassy Suites