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“Good Hotel in a Nowhere Location”

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Courtyard San Antonio Airport
Ranked #138 of 357 Hotels in San Antonio
Reviewed January 1, 2008

This is a really handsome Courtyard: comfortable, clean, with tasteful furnishings, a lovely courtyard and pool, and a cozy sunken lounge area adjacent to the breakfast-only restaurant that is ideal for watching the big-screen television and has space for private conversations. The staff are not as sophisticated as those in downtown San Antonio, but they are really kind. An older man who may have been the manager drove a couple of us to the airport and, when tipped, said, "Thank you. I'll give this to my church." All-told, it's one of the best of the many Courtyards I've visited.

But the location isn't as convenient as I had expected. Because of the highway building projects around the airport, it's not really quick or easy to get to and from your flight. And the neighborhood itself is dark and a little strange at night. There are a couple of chain restaurants you can walk to, but the sidewalks are interrupted and the multi-lane street is very busy. So the hotel is best for people who have a car.

Because of the location, it is not a good choice for tourists or recreational visitors. But it worked well for me on a business trip that required a quick turnaround meeting near the airport. If I ever need that kind of accommodation in San Antonio again, I'll definitely return.

  • Stayed: December 2007
    • Value
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    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Pullman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 - 189 of 191 reviews

A TripAdvisor Member
Hong Kong
12
Reviewed May 12, 2006

I visited San Antonio for business purpose. After 18 hours flight from Hong Kong, I was extremely tired. The services and staff in the hotel were excellent. They were very friendly and very very helpful.

They provided unlimited free shuttle bus service around the airport, shopping mall, wallmart and even Macdonald for drive-thur service.

The room was clean up very well, the free internet and printing serivce gave me convenience.

I highly recommend their kind service.

Tsang

  • Stayed: April 2006, traveled on business
    • Value
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2006

I spent four nights at the Courtyard, in town for my daughter's wedding. I found this Courtyard perfect for our needs. From the reservation process (my daughter had reserved a block of rooms for out of town guests and the personal reservation service was great) to having extra hangers and luggage racks delivered to my room about 2 minutes after I requested them to the attractiveness of the grounds to the pleasant staff, we were very pleased.

  • Stayed: April 2006
    • Value
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1  Thank Doxielvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2006

My stay at the hotel was from 03/10/06-03/13/06.I reserved a king room w/sleeper through ----.
I called the hotel on the 03/08/06 to make some requests such as a micro and fidge(at the time of booking it says that such items are available upon requests). The hotel did not have my reservation in the system but will note my requests. i called ---- and they had it in their system and told me to call the hotel back the following day and maybe it'll be there by then and they will also note my requests. I called the following day but still no reservation.That situation finally gotten resolved after many phone calls back and forth from hotel to -----.. we finally arrive at the hotel.. reservation in the system but no king beds were available so we got a double room. we asked about the fridge and micro and we were told that the items would be sent up after they locate them. an hour later, the fridge was sent up and were told that when they can locate a micro, that would be sent up. the micro never made it to our room. The spa was closed for 2 of 3 days that we were there. The brochure states that there is a heated pool which is incorrect, the pool was freezing many other guests complained that it was unusually cold as well. rooms were clean but not enough towels. our keys to the room which also gave us access to the building frequently stopped working, we were locked out a few times of the building. the a/c in our room did not work well. it was hot and humid, that was fixed the following day.
go at your own risk

  • Stayed: March 2006
    • Value
    • Rooms
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Thank cl21612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2005

A typical Marriott Courtyard. The property was clean and in good condition with friendly and efficient staff. The neighborhood is a commercial/retail mix such as you see around an airport. You're right under the flight path for the San Antonio airport, but aircraft noises don't usually bother me. I was bothered however by the 0430 trash pickup at the fast food restaurant across the driveway from my room. I can sort of understand dropping an empty dumpster once, but four times? Obviously the trash guys thought that somebody still might be asleep after the third crash of the dumpster.

If you really have a need to get up that early, the dumpster works as a great wake up call. If you'd like to sleep in a little longer, get a room on the side of the hotel away from Mickey D's.

6  Thank DaveOK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2016
Google Translation

  • Stayed: September 2016, traveled on business
    • Location
    • Cleanliness
    • Service
Thank EthosPathos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2015
Google Translation

  • Stayed: October 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank grzegorz r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelMgr2015, General Manager at Courtyard San Antonio Airport, responded to this reviewResponded July 19, 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard San Antonio Airport

Address: 8615 Broadway St, San Antonio, TX 78217-6315
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#73 Business Hotel in San Antonio
Price Range: $84 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Antonio Airport 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Airport Hotel San Antonio
San Antonio Marriott
San Antonio Courtyard

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