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“Not Up To The Normal Courtyard Standard”

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Courtyard San Antonio Airport
Ranked #133 of 354 Hotels in San Antonio
Ellicott City, Maryland
Level Contributor
469 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
“Not Up To The Normal Courtyard Standard”
3 of 5 bubbles Reviewed December 6, 2011

I stay in many Marriott properties, and this hotel was not up to the normal Courtyard by Marriott standard. The pros: The staff was friendly and helpful, and welcomed me (and got us a free shuttle to the airport at 5AM). The cons: My room was missing simple amenities: No shampoo in the bathroom (discovered too late to run downstairs to get some); a coffee pot with no basket to hold the coffee; room was clean but not exceptionally clean. Breakfast was way overpriced, even by Courtyard standards; airplanes could be heard from the room (though not excessively) and business center had printers that did not work properly.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EC13091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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177 reviews from our community

Traveler rating
    54
    70
    28
    15
    10
See reviews for
45
20
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69
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • Italian first
  • Polish first
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  • Any
English first
California
Level Contributor
75 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed October 16, 2011

Very nice lobby and bar.
Free internet.
Beware of airplane noise mostly from 6-9AM weekdays.
Business center is adequate. 4 laptops + 1 printer.
Convenient breakfast on site, not free.
Not for romantic getaway, but great for business travelers.
Close to airport.
Close to Northstar Mall.
Even though they tried to make the pool area inviting, pool is usually dirty with dust and leaves and Jacuzzi area is just not inviting.
Parking is adequate. Need your room key to access parking lot.

FOOD:
next door to a McDonald's. Just 2 blocks away, there is this great Mexican Restaurant "Martha's Mexican Cafe or Cocina" The food and the service is great and the office crowds gather there at lunch. No internet.

Room Tip: Stay on the first level and close to the business center for the quietest rooms.
See more room tips
  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lalotp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 10, 2011

This was a nice hotel, the lobby has been re-done and is very nice. There is even alcohol which is not the norm for Courtyards. The front desk personnel was amazing at check in and check out, very friendly. They ensured that the shuttle was there to pick me up early in the morning, she was friendly as well.
The beds were comfortable and the only complain would be that the hotel is a bit worn in places. The pool area looked nice and the fitness center was adequate. The bathroom is also very small but it worked. The room was set up with too much furniture in it it was a little cramped and awkward in its design.
I also thought $99 was a bit much for a Courtyard by the airport

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank busyasabeeMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed June 13, 2011

Upon arrival I was greeted and checked in with no problems. The property is an older property that has been remodeled. The room was large but the bath was small and inconvenient. To get to your room from the parking area was not easy and no signs in parking area to give you directions to door or elevator. Location was very near the Airport, maybe too near. They had a shuttle to take you to places in the area to eat/drink etc. Everyone was very friendly and helpful but I had no idea when I parked that the next morning I would need to find a car wash...pronto! I might stay again if I needed to be near the airport but I would ask for a car wash voucher.

  • Stayed May 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TexasSunset71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima
Level Contributor
123 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed May 18, 2011

A one night business trip in San Antonio. Customer was picking us up at our hotel. The shuttle service to the airport was quick. The check-in was fast and the two women checking us in had a great attitude. Room was nice, I had a king, internet worked great. If weather was a little nicer would've used the pool. We had a couple of drinks at the bar/restaurant that evening after dinner. Nice and relaxed, our 'waiter/bartender' was attentive and we were just two of 4 people down there. Breakfast the next morning was quick and easy. Several computers in lobby area for printing boarding passes which worked great. It'll probably be the place I stay when I get to San Antonio.

Location was off a busier street, some shopping up and down each end but you'd have to walk a little bit. We had a ride so it didn't matter, but my wife might have liked a less industrial feeling if we were on vacation. Probably on the River Walk.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExpeditionMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germantown, Tennessee
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 21, 2011

The staff at this hotel were very accomodating, polite, and helpful. The convenient shuttle was a great way to get to restaurants, shopping, and the airport. Keisha, Oscar, Jessica, Acadia and the other front desk staff were great!! Paul and Dean, some of the shuttle drivers, were so friendly and nice! My double room was clean and comfortable. Even the construction they were doing to improve the lobby area did not bother me at all. Thanks again to all who made my stay enjoyable!

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dlwman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed February 6, 2011

Quiet hotel with comfortable beds, great water pressure, well-tended breakfast bar, and the best part, an indoor pool. I happened to be there during the cold snap of 2011 and as the freezing rain was hitting the glass, I was enjoying a swim in the indoor pool.

  • Stayed February 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmberHematite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard San Antonio Airport

Property: Courtyard San Antonio Airport
Address: 8615 Broadway St, San Antonio, TX 78217-6315
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#73 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard San Antonio Airport 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott San Antonio Airport Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott

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