Contacted owner about bedbugs and the house not being cleaned properly. Toilets and showers were dirty. My mother had snapped a few pictures of dirty areas for me to send to the owner. On a couple of the pictures when they were blown up you could clearly see several bedbugs along the base boards. I sent the pictures to her. She explained that she employs cleaners and appreciated that I made her aware of the issues. She also said she would inspect the home for bedbugs and send me a partial refund. I did send my address but never received the refund or any other correspondence.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
|Friends getaway||Older travelers|
|Families with young children||Large groups|