We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor
Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills
Ranked #101 of 357 Hotels in San Antonio
Certificate of Excellence
Houston, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Spring Break Stay”
3 of 5 bubbles Reviewed March 24, 2014

My family of four stayed two nights in March 2014. The room was clean, and nicely decorated. It was the week of spring break, and though I reserved the room weeks in advance, they did not reserve a spot for our family on the SeaWorld shuttle. This shuttle can only be reserved AFTER you check into the hotel, even if you request they bill you in advance of your arrival, though they did not tell me this when I booked the trip. As we arrived late at night, they had given our spot away to others who arrived before us. They said they could put us on the second day's shuttle, but that day was our checkout day. Although we did go to the park the second day, we didn't feel we should leave our vehicle at the hotel after checkout. Parking at SeaWorld is $17 a day! So we had a fee because of an unstated hotel policy we were unaware of, which was a disappointment.
The room was clean, but the fold out couch was broken, and the staff said they could not fix it until the second day. The sheets on the fold out bed were marked with pen, scribbled on along one side, which gave me pause. A request for two extra pillows were denied. They told us they only had enough for each room, and the hotel was fully booked. This made me wonder if they usually grab pillows from a vacant room when requests are made.
That being said, I must commend the breakfast staff on their wonderful service and attitude. Kevin Espitia, Assistant General Manager, made us feel as if we were receiving every possible nicety. He circulated constantly, managing his staff and attending to an overcrowded room of customers with such efficiency that none were left wanting. He and his staff provided a complimentary breakfast that had the cleanliness, attention, and service of a four-star restaurant. I would consider returning to the hotel in a less crowded circumstance, if only to linger in the breakfast room and allow the staff to provide a enjoyable, lazy morning of comfort food and rest.

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raven2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin_E4026, Manager at Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills, responded to this review, March 25, 2014
I am pleased you enjoyed the level service provided to you by our breakfast staff and myself. It is unfortunate that there was not enough space on the shuttle when you arrived, but our hotel has numerous reservations coming for either business or leisure. We have limited seating on the shuttle and have multiple guests wanting to use the shuttle to local business/ attractions. We do not pre-assign shuttle times based off of arriving reservations, pre-assigning could cause problems with personal schedules and guest not actually showing up at the hotel. For these reasons, we provide our shuttle based on open availability and on a first come first serve basis. We have had experiences where guests have called to reserve a shuttle times and not arrive for their scheduled time or arrive to check in to their room. This is especially so with late arriving reservations and the many circumstances that can occur when traveling. With that being stated, please call the hotel directly so I can discuss future options, the other situations that occurred during your stay and have an opportunity make it to right to you.

Thank you,

Kevin Espitia
Assitant General Manager
(210)682-6800 EXT 418
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

171 reviews from our community

Traveler rating
    78
    57
    21
    8
    7
See reviews for
106
15
7
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

Family trip to San Antonio. Truly enjoyed our stay at Fairfield Inn. Clean hotel, friendly staff, and good breakfast. Would stay here again & would definitely recommend to friends & family. Short drive to Sea World, downtown, & great restaurants near by.

Stayed March 2014
Helpful?
1 Thank Soria2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

The hotel is relatively new (about 3-4 years) and is certainly clean. It is very close to Sea World and the hotel also offers free shuttle bus service to Sea World. We had two families with 4 small kids so we booked two rooms. Both rooms are nice. The rooms are not very large but are enough for our stays. We like the fact that the hotel is kids friendly. The hotel people were all very nice to its guests. We also like the complimentary breakfast and wifi. The outdoor pool is nice too. Overall our experience with this hotel was very good and we have already made plans to come back next time when we visit Sea World.

Room Tip: Book early for better rooms and park near
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank DRGPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed December 14, 2013

Went for the day after Thanksgiving. Two adults and a toddler in the king bed suite. Really a nice arrangement with a little more space for the child to move around and play. Also had a microwave and small fridge. A great deal when you include the free "real" breakfast with eggs and sausage, cereal, fruit, bagels, yogurt etc. The free shuttle is also terrific. Just throw the stroller in the back and load up. Really a great value.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank GregTX23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aandr628, General Manager at Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills, responded to this review, December 16, 2013
Thank you very much for the review Greg! We appreciate all feedback from our guests, and we are glad to hear that your stay with us went smoothly. If you need any help with a future reservation, please feel free to contact us at the hotel so that we may better assist you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
k0302359
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 3, 2013

We had a wonderful time here. We bought a package for our fam of 4 plus 1 baby from sea worlds site. It was a great value as it was 1 night at the hotel and tickets (fun passes that give you unlimited admission the rest of the year) with kids tickets being free for $230! This is a great deal and my kids liked it better than Disney which we went to last fall!

  • Stayed November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank k0302359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aandr628, General Manager at Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills, responded to this review, December 16, 2013
Thank you, so much, for your feedback about your stay with us! Our staff is dedicated to providing a problem free stay at our property, and we are happy to hear that you and your family enjoyed themselves here at the Fairfiled as well as at the park. Please let us know if we can assist you in boooking any future reservation at our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FORT WORTH
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

This was my first time doing a seaworld package with a motel. I had 2 teenagers with me and I chose to stay at the Fairfield Inn/Westover Hills. The bed was extra comfy, which was great for me after walking or rather following two teens all over SeaWorld. The room was clean. Frig and micro are handy and plenty of bathroom counter space for all of us.They had the usual motel morning breakfast and what was best was the shuttle to and from SeaWorld.. we never had to wait in a line or for more than a minute or two. I would definitely stay here again.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DEBORAH J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aandr628, Front Desk Supervisor at Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills, responded to this review, November 5, 2013
Thank you for the excellent review! I am glad that you and your family had a greart time with us here at the hotel, as well as in the park. We look forward to seeing you in the near future for another great visit!

-Max Favarato
Front Desk Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williamsburg, Virginia, United States
Level Contributor
7 reviews
3 hotel reviews
4 of 5 bubbles Reviewed September 22, 2013 via mobile

I loved the bed it was super comfortable but when I pulled the covers back to check there was black flecks all over it seemed like something that may have been caught in the dryer. The rest of the room was great except when I went to use the remote the power button did not work. I like to fall asleep with the TV and them turn it off when I am almost asleep but I had to get up (which woke me back up). Silly but they should check these things.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cynthia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Far West Side
Courtyard San Antonio SeaWorldR/Westover Hills
Far West Side
Staybridge Suites San Antonio Sea World
Far West Side
Holiday Inn San Antonio NW - Seaworld Area
Show Prices
Show Prices
Show Prices
Far West Side
Homewood Suites by Hilton Lackland AFB/SeaWorld
Far West Side
Microtel Inn & Suites by Wyndham San Antonio by Seaworld
Far West Side
SpringHill Suites San Antonio SeaWorldR/Lackland
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills

Property: Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills
Address: 4026 Wiseman Blvd, San Antonio, TX 78251-4420
Location: United States > Texas > San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#97 Family Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
The Fairfield Inn & Suites is an Official Partner hotel of SeaWorld/Aquatica San Antonio. Enjoy many benefits at the hotel which features 98 relaxing rooms and suites to meet all your needs. We are located only 1 mile away from the entrance of SeaWorld and offer a COMPLIMENTARY SHUTTLE to and from the park. We offer an outdoor pool and spa, 24-hour business and fitness center. All guest rooms include a mini refrigerator, microwave, complimentary high-speed internet and Wi-Fi. Jump-start your day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites San Antonio SeaWorld, you'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Expedia, Priceline, Travelocity and Odigeo so you can book your Fairfield Inn & Suites San Antonio SeaWorldR/Westover Hills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn & Suites San Antonio Seaworld/Westover Hills Hotel San Antonio
Fairfield Inn And Suites San Antonio Seaworld/Westover Hills
Fairfield Inn San Antonio
Fairfield San Antonio
San Antonio Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing