I reserved this hotel for a spring break stay with the kids since it was very near to the six flags park that we were visiting. Everything went wrong. After a long drive, we waited almost twenty minutes just to get checked it. I understand that the property was booked to capacity. With that in mind, the property should have had more than one person working the counter. I got my key card went to my car to get bags, got to the room and the card doesnt work. I had to walk back downstairs and wait in line again to get it corrected. Apparently the person checking us in forgot to activate the card. When i get back to the room with the card, walked in and realize that they gave me the wrong room. I had booked a suite with a separate bedroom that has a door separating the living area from the bedroom. This was a standard room. so i walked back downstairs yet again and waited in line only to be told that they were filled to capacity and they couldnt correct the error. I was advised that the manager would be onsite the next day and i could change it then. Well tomorrow would have been half of my stay. we were only staying 2 days. I had planned to be at six flags the next day not back at the hotel sorting this out. It was after 11pm, I had to find another hotel that met our needs. And due to the mixup Staybridge was now pending on my bank card over $300 on my debit card all weekend was unavailable to me. What a way to start off spring break weekend with the kids right? Needless to say, ive written a letter to management regarding my experience. Im waiting to hear back from them. It will determine if my terrible visit will be my last visit at one of their brand of hotels.
- Official Description (provided by the hotel):
- DISCOVER A FRESH APPROACHTO YOUR EXTENDED STAY Staybridge Suites hotels offer the comforts and warmth of home with the conveniences of the office, while offering great rates on your extended stay. From spacious suites with fully equipped kitchens to complimentary conveniences like the 24-hour Fitness Room, Laundry Room and Business Center. Our team invites you to stay with us soon at any one of our nearly 200 locations, where you can find a home while traveling on the road. Relax in your studio, one-bedroom or two-bedroom/two-bathroom suite with enough space, storage and flexibility to make your suite feel like home.* Work at your leisure at the desk, or kick back on the chaise lounge for a movie or game. It's your space, make it your own. If you want, bring your best friend along. Pets are welcome.** While you live with us, entertain friends or serve up comfort food favorites in your fully equipped kitchen. Each spacious suite offers: • Fully equipped kitchen• Full-size refrigerator with ice maker• Microwave oven• Cooktop stove• Toaster and coffeemaker• Dishwasher• Iron and ironing board• Free high-speed Internet access• Large, well-lit workspace• Flexible storage areasAnd find comforts outside of your suite to help you feel at home. Our hotels offer a Fitness Room, Laundry Room and Business Center—all complimentary and open 24/7 for your convenience.The Social and Gathering PlacesEvery Tuesday–Thursday, enjoy great food, drinks and conversation at The Social evening receptions. Staybridge Suites hotels offer many spaces to relax in, either with a group by the fireplace or in front of the flatscreen or with a book. Outdoor SpaceStaybridge Suites hotels offer great outdoor spaces—like The Patio and The Backyard—to play sports or relax in after a long day. Join us for our Wednesday night BBQs in the Backyard*. Complimentary Breakfast BuffetStart each day with our complimentary hot breakfast buffet with a not-so-everyday spread of freshly prepared breakfast favorites and Wolfgang Puck Coffee. Make a waffle your way with tasty toppings or sample a healthy serving of fruit and yogurt. Stay ConnectedKeep up with work, family and friends with Wireless Anywhere—free Internet access throughout the entire hotel. In addition, all suites have wired high-speed access and our 24-hour business center has computers, laser printing and business supplies available for use.24/7 ConveniencesStaybridge Suites hotels make it easy for you to keep up with your workout routine and your laundry. Our Fitness Room is conveniently located next to the Laundry Room, both open 24/7 for your convenience. The Pantry convenience store is open around the clock. Stock up on easy-to-prepare meals, your favorite snacks, beverages and necessities any time. ... more less
- Reservation Options:
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- Also Known As:
- Staybridge Suites San Antonio Nw Near 6 Flags Fiesta Texas
- Staybridge Suites San Antonio Nw Near Six Flags Fiesta Texas Hotel San Antonio