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Reviews (3,934)
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Reviewed September 21, 2017

I was at the hotel for a conference but had the opportunity to have free time to enjoy the convenient location of River Run.
I found the gym to be very typical of "Stay Fit" by Hyatt. Equipment was in good condition, clean, and available all hours. I did go for a run one morning and discovered how close I was to the Alamo, the mall, and outdoor shopping.
People in my group enjoyed the pool on the 5th floor.
Coffee shop "Perks" served limit Starbucks coffee, lattes and snacks like bottled sodas and salads and sandwiches.
I stayed in a corner King. My room was spacious with a pull out couch. There was a fridge, safe and coffee maker in the room.

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank 1932jord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Allyson S, Manager at Grand Hyatt San Antonio, responded to this reviewResponded September 28, 2017

Thank you for your feedback. We hope to see you again soon!

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Reviewed September 21, 2017

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Allyson S, Manager at Grand Hyatt San Antonio, responded to this reviewResponded September 28, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 20, 2017

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Allyson S, Manager at Grand Hyatt San Antonio, responded to this reviewResponded September 28, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 20, 2017

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Allyson S, Manager at Grand Hyatt San Antonio, responded to this reviewResponded September 28, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed September 19, 2017

  • Stayed: September 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Allyson S, Manager at Grand Hyatt San Antonio, responded to this reviewResponded September 28, 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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